Accessible + Secure Care for Students
TimelyCare eliminates common barriers to care by providing students with the accessible, secure virtual care they need.
Accessibility + TimelyCare
Access that Removes Barriers
College students often face barriers to accessing care, including transportation, cost, insurance, and finding time for an appointment. TimelyCare eliminates these barriers by offering students no-cost, virtual mental health and medical care, allowing them to access it 24 hours a day, 365 days a year, from anywhere. All without having to worry about getting to an office and paying for a visit or finding an in-network provider.
Multi-Party Visits
For students who require additional support from a parent, translator, or academic advisor during a web-based visit, this functionality enables a student to add another party to an existing virtual visit. It also enables accessibility for American Sign Language (ASL) support for students who need support from a caregiver or support specialist to communicate during a visit.
LanguageLine
To better support students who may not be comfortable with or able to communicate with a provider in English, LanguageLine within TimelyCare allows a user to invite a medically trained interpreter into a session, with over 240 languages available. This solution is available 24/7 for both on-demand and scheduled TimelyCare visits. This web-based service removes the barrier to virtual care that many students previously faced
Accessibility Standards
The TimelyCare Platform has been thoroughly tested using the latest screen readers and accessibility settings available on iOS, Android, and modern web browsers against WCAG 2.1 AA. We’re committed to providing a high-quality experience for all users, with TimelyCare meeting ADA guidelines and annually being audited by a leading accessibility consultancy using WCAG AA. Additionally, the platform has been audited and tested to meet the VPAT 2.4 standard for accessibility.
Our student-centered platform offers the virtual health and self-care resources that your students need, and it’s designed to seamlessly integrate with your campus and IT ecosystem while keeping accessibility in mind.
Virtual Care Built for Students
Secure and Compliant
TimelyCare is compliant and certified for HIPAA, SOC 2 Type II, HECVAT, and PCI, and is audited and tested for accessibility using VPAT 2.4 standard.
Easy Scheduling
Simple, flexible scheduling enables student to choose their provider, day, and time. And students can cancel a visit and easily choose the next available time.
Nudges and Notifications
We send “nudges” and visit reminders to keep students connected to care.
Video, Phone, or Video Chat
Students may choose the visit modality that works best for them.
Add Accessible + Secure Virtual Health to Your Campus
Please complete the form to learn more about TimelyCare’s virtual health and well-being program.
