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About Us

TimelyCare is the most trusted virtual health and well-being solution for learning communities.

Timely MD | Telehealth for Students
A student with a backpack holding books

Virtual Health Care That Helps Educational Communities Thrive

At TimelyCare, we believe well-being drives success. That’s why we provide virtual care for students, faculty, and staff across K-12 and higher ed. From mental health to medical support, our platform expands access, complements campus resources, and fosters resilient communities—anytime, anywhere—helping schools improve outcomes, boost retention, and build a culture where everyone can thrive.

What We Do

Our Values

1 Passionate People

We’re united by purpose and compassion, committed to helping students thrive every day.

2 Accountability

We lead with integrity and take ownership of our impact on students, partners, and one another.

3 Innovation

We pioneer creative solutions that expand access and adapt to evolving campus needs.

4 Growth

We grow our impact and our people, pursuing excellence in virtual health and well-being.

5 Quality of Service

Every interaction matters. We aim to deliver care experiences worthy of trust and recommendation.

6 Positive Impact

We’re here to transform lives. By improving access and outcomes, we help entire communities thrive.

Our Mission

To foster student success and improve the health and well-being of campus communities.

Our Vision

To empower students, educators, and staff to be well and thrive in all aspects of their lives.

Commitment to Inclusion

At TimelyCare, we are dedicated to supporting the success and well-being of all learning communities. As an extension of campus health and counseling resources, we strive to provide quality, convenient care for everyone. Our team is committed to ensuring easy access to services that respect the unique needs of every individual. Our broad network of providers and coaches represents a wide range of backgrounds, enabling us to connect with the people we serve in meaningful ways. We work with partner schools nationwide to offer effective care tailored to each individual’s circumstances. No matter who you are or where you’re from, TimelyCare is here to help you thrive.

TimelyCare at a Glance

24/7/365

Services available

24/7/365

All 50 States

Licensed providers in

all 50 states

Virtual health
Higher education’s

most trusted virtual health and well-being provider

1 Million People

Nearly 3 million

students served nationwide

Campus Partners

400+

campus partners in the U.S.

Ready to Expand Access to Care?

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Recognition for TimelyCare

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Our Story: Guided by Compassion, Built for Higher Education

TimelyCare began with a shared mission: to support student success through accessible, compassionate care. In 2017, co-founders Luke Hejl, Chris Clark, and Alan Dennington, M.D.—classmates from Abilene Christian University—launched the first virtual health solution built for higher education. What started in a Texas college town is now a nationwide movement, delivering 24/7 mental health and medical support to students, faculty, and staff across hundreds of campuses.

Founders of TimelyMD

Co-Founders Chris Clark, Luke Hejl, and Alan Dennington, M.D.

The History of TimelyCare

2017
Company Founded
2018
Offered 24/7 Medical Care
2018
First Partner School

Abilene Christian University became the first partner school

2018
TalkNow and Scheduled Counseling

Added mental health services TalkNow and scheduled counseling

2019
Raised $4.4 Million

Raised $4.4 million Series A from Argenta Partners

Feb 2020
15 Campuses Served
Mar 2020
Campus.Health Introduced

Immediately introduced Campus.Health in response to COVID-19

May 2020
Health Coaching and Psychiatry

Added health coaching and psychiatry services

Oct 2020
Faculty and Staff Support

Introduced faculty and staff support for campuses

Jan 2021
Raised $60 Million

Received a $60 million investment from JMI Equity; served 80+ campuses

Jun 2021
100 Campus Served
Summer 2021
Launched TimelyCare application

TimelyCare’s proprietary technology made it easier than ever for students to connect to care

Fall 2021
Basic Needs Support

Introduced basic needs support for community college students

Sept 2022
Peer Community

Introduced Peer Community in TimelyCare.

June 2022
1+ Million Students Served

TimelyCare is trusted to serve 1+ million students at 200+ campuses

March 2023
TimelyMD Becomes TimelyCare

TimelyMD announces its new company name is TimelyCare

March 2023
Introduced Self-Care Journeys

Added Self-Care Journeys to TimelyCare's tools and resources to address some of the top issues that impact academic performance

June 2023
2+ Million Students Served

TimelyCare is trusted to serve 2+ million students at 300+ campuses

Nov 2023
350+ Campuses Served

TimelyCare is trusted to serve 2.3+ students at 350+ campuses

2023
Award-Winning Year

TimelyCare is recognized with 19x awards for leadership, growth, innovation, and culture

Feb 2024
K-12 Educators & Staff Support

TimelyCare extends access to virtual health care to K-12 educators and staff to combat burnout

Mar 2024
Student Success Coaching

TimelyCare adds Student Success Coaching to help students achieve their goals in the classroom and in life

May 2024
Mental Health Outcomes Report

Reported first nine months of monitoring PHQ-9 (depression) and GAD-7 (anxiety) progress for TimelyCare users

2025
Introduced CrisisNow

CrisisNow launched to provide a direct phone line with immediate, compassionate support; expanding crisis support outside the TimelyCare app.

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Read the latest news, articles, and press releases from TimelyCare.

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TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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