About Us
TimelyCare is higher education’s most trusted virtual health and well-being provider.
Virtual Health Care Equips Students to Thrive
We offer a complete care solution for campus health. As a company, we challenge our employees to innovate, collaborate, and grow in an effort to improve the health and well-being of students. As a partner, we are flexible and responsive, and we scale to meet the needs of your campus and support student success.
Our Values
1.
Passionate People
2.
Accountability
3.
Innovation
4.
Growth
5.
Quality of Service
6.
Positive Impact
Our Mission
To foster student success and improve the health and well-being of campus communities.Our Vision
To empower students, educators, and staff to be well and thrive in all aspects of their lives.
Commitment to Inclusion
At TimelyCare, diversity, equity, inclusion and belonging are central to our organization and our mission to foster student success and improve the health and well-being of campus communities. As a virtual extension of campus health and counseling center resources, our entire team is committed to ensuring quality, on-demand, equitable access to care that embraces the background, identities, and experiences of every person we serve. Our diverse and culturally responsive provider and coaching network reflects and is proud to serve students, educators and staff who embody diversity in race, ethnicity, gender identity and expression, age, religion and worldview, language, health, ability, sexual orientation, socioeconomic and immigration status, and more. TimelyCare’s partner schools represent a broad spectrum across education, and delivering inclusive, evidence-based care that is effective, timely and relevant to each person’s lived experience is a common thread that connects all of our users – whoever and wherever they are.
TimelyCare at a Glance
most trusted virtual health and well-being provider
Licensed providers in
all 50 states
2.3+ million
students served nationwide
350+
campus partners in the U.S.
Services available
24/7/365
Recognition for TimelyCare
Ready to Expand Access to Care?
The TimelyCare Story
The founders of TimelyCare – Luke Hejl, Chris Clark and Alan Dennington, M.D. – attended Abilene Christian University together. Years later, a dinner conversation among longtime friends sparked a bright idea and year’s worth of market research that ultimately led to pioneering the first virtual care company to exclusively serve higher education. The idea of directly connecting students to healthcare professionals virtually was born after speaking with students and parents about the current physical and mental health needs of college students. They established TimelyCare (then TimelyMD) in 2017.
In 2018, ACU became the first university to adopt TimelyCare services. Today, TimelyCare serves millions of students – as well as faculty and staff – at hundreds of colleges and universities across the country. While the company has scaled, services have evolved, and impact has grown, their founding vision to help students be well and thrive in all aspects of their lives has not changed.
Co-Founders Chris Clark, Luke Hejl, and Alan Dennington, M.D.
The History of TimelyCare
Abilene Christian University became the first partner school
Added mental health services TalkNow and scheduled counseling
Raised $4.4 million Series A from Argenta Partners
Immediately introduced Campus.Health in response to COVID-19
Added health coaching and psychiatry services
Introduced faculty and staff support for campuses
Received a $60 million investment from JMI Equity; served 80+ campuses
TimelyCare’s proprietary technology made it easier than ever for students to connect to care
TimelyCare is trusted to serve 1+ million students at 200+ campuses
TimelyMD announces its new company name is TimelyCare
Added Self-Care Journeys to TimelyCare's tools and resources to address some of the top issues that impact academic performance
TimelyCare is trusted to serve 2+ million students at 300+ campuses
TimelyCare extends access to virtual health care to K-12 educators and staff to combat burnout
TimelyCare adds Student Success Coaching to help students achieve their goals in the classroom and in life