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When Care Works, Everything Changes

Expand capacity, strengthen student success and well-being, and improve retention with the only clinically accountable virtual health provider built for education.

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Timely MD | Telehealth for Students
College student outside in warm light

Does Your School Have TimelyCare?

Access Care Now!

Go Beyond Access to Results You Can Prove

Many telehealth solutions offer access to care, but access alone isn’t enough. With TimelyCare, you get outcomes you can see backed by data you can count on.

0 %
of students who use TimelyCare improve or achieve remission by their third counseling visit. ¹
0 %
higher retention rates at partner campuses than would be expected without TimelyCare
0 /10
of students who use TimelyCare improve or achieve remission by their third counseling visit. ¹
0 /5
average provider rating in more than 85,000 ratings.

Partnering to Support
Positive Outcomes for Education

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Frances Keene
Vice President for Student Affairs
Hear how TimelyCare helps Virginia Tech reach underrepresented and underserved students with 24/7 support.
Learn More
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Dr. Leroy Durant
VP for Student Development & Services
Hear about the impact that TimelyCare has on retaining students, faculty, and staff at Claflin University.
Learn More
Brad Baca
President
Shares how TimelyCare complements Western Colorado University's campus resources and helps meet student demand for care.
Learn More
Dr. Karen Campbell
Vice President for Student Affairs
Hear how after hours and weekend support helps Tidewater Community College students get the care they need, when they need it
Learn More
Precious Allen
Student
Hear how TimelyCare’s diverse network of care providers impacts the lives of students on the rural campus of Western Colorado University.
Learn More
Dr. Mark Milliron
President
Hear how TimelyCare's virtual health and well-being resources positively impact student success and retention at National University.
Learn More
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Create a Healthier Campus Through a Connected System of Care

Whole Student Health

From mental health to medical care, TimelyCare provides the virtual care students need.

Qualified Provider Network

TimelyCare’s responsive provider network reflects the diversity of your campus community.

A Team-Based Approach

TimelyCare uses care coordination and virtual health to complement your existing campus healthcare resources.

Complete Care for Higher Education

Complete Clinical Care

Combine health and well-being on a single virtual platform through phone, video, or video chat.

Built for Digital Natives

Empower students to create their own path to care while emphasizing agency, speed, and personal choice.

Expert Guidance and Support

Our higher education experts will help launch your program and drive student engagement.

About the Platform

TimelyCare's best-in-class care

NOW WITH

flexible pricing options

Your students deserve the best care you can give. Our new flexible
pricing means you can give it to them without busting your budget.

See How it Works

Trusted By Nearly 500 Colleges and Universities

As demand for support continues to grow, how can your campus resources keep up?

In our work with millions of students at nearly 500 colleges and universities across the country, our team applies that experience to develop a truly complete virtual health and well-being solution that complements your campus resources with:

  • 24/7 Support
  • 50-State Coverage
  • Qualified Care Providers
  • Reliable Access
  • Continuity of Care
  • LMS + EHR Integrations
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Who We Serve

The CARES Promise

C, Cares
A, Cares
R, Cares
E, Cares
S, Cares

Clinical Outcomes

Measurement-based care using validated tools like PHQ-9 and GAD-7 – ensuring symptom reduction is tracked, not assumed.

Access

24/7/365 on-demand support with rapid connection to care, including nights and weekends when escalation risk is highest.

Return on Investment

TimelyCare partner institutions see 1.3-point retention lift on average2 translating to 5x ROI3 – protecting enrollment stability and strengthening financial resilience.

Equity

A diverse provider network and identity-affirming care designed to close access gaps and reduce disparities in outcomes.

Service Quality

The only URAC-accredited provider with 110+ continuously monitored quality measures – reducing variability and strengthening institutional defensibility.

Ready to Expand Access to Care?

Get Started

Mental Health Outcomes Reveal Impact

At TimelyCare, our mission is to foster student success and improve the health and well-being of campus communities. A key to fulfilling this mission is helping students get better, faster – especially those with severe depression and anxiety symptoms.

TimelyCare users who entered care with severe symptoms on the PHQ-9 or GAD-7 achieved, on average, clinically significant change by their third scheduled counseling or psychiatry visit. Additionally, those who entered care with clinical symptoms on the PHQ-9 or GAD-7, on average, dropped a severity ranking (e.g., moderate to mild) by their third scheduled counseling or psychiatry visit.

Get the Report on Mental Health Outcomes
81%
of students who sought help through TimelyCare reported mental health improvements
7 out of 10
students say they are more likely to remain in classes, improve their grades, and graduate – or all of the above – after using TimelyCare
9 out of 10
students said they would recommend TimelyCare's services
4.94/5 stars
rating for TimelyCare's nationwide network of care providers

Featured In

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What Students Say About Our Platform

Student
Stony Brook University
Stony Brook University
“I liked how there are a variety of counselors and we even have the option to talk to someone immediately.”
Student
University of Virginia
University of Virginia
“My provider listened well and gave excellent counsel. At the same time, she was affirming and emphasized that she was offering strategies for me to choose or not.”
Student
Diablo Valley College
Diablo Valley College
“I have used this service several times. I work two jobs and go to school. My life is high stress, but I do not have time to have a regularly scheduled counseling appointment. This service is invaluable to me!”
Student
George Mason University
George Mason University
“I enjoyed that I was able to speak face-to-face with a provider even though it was through video. I also enjoyed that it was with someone who definitely shares similar beliefs and values that I think is a testament to the inclusion and diversity of the providers available.”
Student
Porterville College
Porterville College
“I really enjoy how smooth, easy, and convenient it was to use this app. I found myself sick during finals and with limited time to make a visit to my doctor. I was able to download the app, talk to the doctor, and get my meds within a little over an hour. Great experience.”
Student
Johns Hopkins University
“The instant connection is the best—because when you’re having a problem, you want to talk to someone now versus having to wait and losing the ability to process, or letting things build up.”
Student
Claremont McKenna College
Claremont McKenna
“TimelyCare saved me.”

News and Updates from TimelyCare

Virtual Student Health and Wellness Services Company of the Year
  • March 3, 2026
  • TimelyCare

TimelyCare Honored as Virtual Student Health and Wellness Services Company of the Year 2026 by Education Insider

TimelyCare, education’s most trusted virtual health and well-being provider, has proudly been named Virtual Student Health and Wellness Services Company of the Year 2026 by Education Insider. The recognition followed reader nominations and a multi-stage editorial review conducted by Education...
Logos for Dragonsteel, Nerd HQ, and TimelyCare in a line
  • December 22, 2025
  • TimelyCare

Brandon Sanderson’s New Next Step Coin to Help Provide Free TimelyCare Mental Health Support through Nerd HQ

Bestselling science fiction and fantasy author Brandon Sanderson is donating proceeds from his new Next Step Coin to mental health care and resources. Sanderson, author of popular fantasy series Mistborn and The Stormlight Archive, announced during a livestream at the...
Journal of American College Health
  • October 28, 2025
  • TimelyCare

Peer-Reviewed Study Confirms Effectiveness and Equity of Virtual Psychotherapy Delivered Through TimelyCare

A new peer-reviewed study published in the Journal of American College Health provides the first large-scale evidence that virtual psychotherapy delivered through TimelyCare, higher education’s most trusted virtual health and well-being provider, significantly improves college students’ mental health outcomes across...
See More News
¹ Loren, D., Reuter, T., Palko, A., Bickham, N., Klein, K. V., & Booth, R. (2025). Examining the effectiveness and equity of fully virtual therapy for college students. Journal of American College Health, 1–11. https://doi.org/10.1080/07448481.2025.2563025
² ROI estimates are based on national benchmark data (IPEDS and National Student Clearinghouse), publicly available tuition rates, and TimelyCare’s measurement-based outcomes demonstrating an average 1.3 percentage point improvement in first-year retention among student users. Actual financial impact will vary by institution based on tuition structures, enrollment, demographics, and student engagement with TimelyCare. TimelyCare does not guarantee specific institutional outcomes.
³ 5× ROI estimate is derived from aggregated analyses comparing first-year retention rates at TimelyCare partner institutions to matched non-partner benchmarks using publicly available national data sources (including IPEDS and the National Student Clearinghouse), combined with published tuition rates. Financial impact calculations are illustrative and assume average retention lift among engaged student users. Actual results will vary by institution based on tuition structure, enrollment mix, implementation, and student utilization. TimelyCare does not guarantee specific financial, retention, or institutional outcomes.
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SOC 2, URAC

TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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