Basic Needs Support Built for Student Success

For many students, asking for help is just the beginning. They might be struggling to afford groceries, worried about making rent, all while trying to stay focused on school. Basic needs challenges are far more common than many realize. Fifty nine percent of students report experiencing at least one basic needs insecurity. But even when support is available, getting help isn't always straightforward. Navigating multiple offices, applications, requirements, and next steps can be overwhelming. Campus teams are working hard to support students. But when barriers exist along the path to support, it can be difficult to ensure students receive the help they need. That's where TimelyCare Basic Needs can help. It creates a centralized starting point for support, giving students a clear way to ask for help. When a student reaches out, they are connected to campus and community resources. From there, our care coordinators help students navigate next steps, provide follow-up, and support warm handoffs so they can overcome barriers and get the support they need. And institutions stay connected throughout the process with visibility into student progress, engagement, and outcomes. Teams can better understand what happens after a student asks for help, while leaders gain insight into follow through and where additional resources may be needed. That's the power of a more connected approach to student support. With flexible solutions like Connect and Navigate, institutions can strengthen coordination, improve follow through, and help students move from asking for help to receiving it. When support is coordinated from the start, students are more likely to get the help they need, stay engaged, and remain focused on school. See how TimelyCare Basic Needs can help create a stronger path forward for students.