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Crisis can’t wait.
Neither should you.

When every second counts, your campus needs a 24/7 direct line to care.

TimelyCare’s 24/7 CrisisNow provides students a direct phone line with immediate, compassionate support; expanding crisis support outside of the TimelyCare app when every second counts.

Explore Our Solution
College student in room

Make Crisis Support Faster and More Accessible

By expanding your TimelyCare package to include CrisisNow, you can ensure students have the fastest, 24/7 access to professional mental health support in moments of crisis. CrisisNow seamlessly integrates with your existing TimelyCare platform and campus resources to provide:

  • 24/7 phone-based crisis support
  • Connect with a crisis professional in seconds
  • No app registration required, reducing barriers to care
  • Seamless transfer from your campus number
  • Support for third-party callers supporting a student (faculty, RAs, campus security)
Learn More

Executive Director of Mental Health Services Dr. Jerry Walker discusses TimelyCare’s 24/7 crisis line, CrisisNow, that connects college students with mental health professionals trained in crisis assessment, mitigations, and response.

Why Choose TimelyCare's CrisisNow?

At TimelyCare, we’re not just providing a service—we’re creating a safety net for students and campuses. Our 24/7 crisis line for colleges and universities is 100% staffed by TimelyCare and managed with 80+ measured standards of care.

Click on phone

24/7 Instant
Connection

Calls are answered anytime, day or night—no registration required

Rating

Exceptional
Care

Crisis response is handled entirely by our experienced team of Crisis Mental Health Professionals—never outsourced

Integration and transformation

Seamless Integration

The crisis phone line works with your school’s existing crisis number and protocols

Care coordination

Collaborative
Care

Every interaction follows an institution’s established crisis procedures, including notifications, documentation, and follow-up

Data-driven insights

Data-Driven
Insights

Reporting empowers campuses with actionable information to make informed decisions that enhance support services

In a Crisis, Every Second Counts

Request Information Now

The Urgency of Mental Health Support

Today’s college students face unprecedented mental health challenges. TimelyCare’s 24/7 crisis line, CrisisNow, was designed to meet this pivotal moment with rapid, reliable support for students in distress.

Learn More About Crisis Support
24,000
college students attempt suicide each year, and approximately 1,100 die by suicide annually. That’s an average of 3 students every day.
The Jed Foundation
Nearly 13%
of college students report suicidal thoughts in the past year.
The Healthy Minds Study 2023-2024
A 36% increase
in suicide rates was recorded in the U.S. between 2000 and 2022.
Centers for Disease Control, 2024
40%
of college students know of someone who has attempted suicide
The majority
of students who die by suicide have never been to their counseling centers
The Jed Foundation

The Difference is in the Details

Support the safety and well-being of your students with a crisis line that’s there whenever and wherever they need it.

TimelyCare’s 24/7 crisis line, CrisisNow, ensures students in distress receive the right help at the right time. Integrated with campus processes, we help improve access to services and uphold your institution’s commitment to mental health and safety.

Don’t settle for outsourced solutions. Trust TimelyCare’s team of Crisis Mental Health Professionals (CMHP) to safeguard your students’ mental well-being with the highest quality of care.

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100% staffed by TimelyCare and trained to deliver high-quality care

Checkmark

Connected care provides a direct link to TimelyCare’s other mental health services for continuity

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Integrated records ensure documentation is seamlessly synced with other services

Expand Your TimelyCare Services

Help your students thrive with immediate, compassionate phone-based crisis support. Connect with us today to learn more about how the addition of TimelyCare CrisisNow can strengthen your institution’s mental health and safety commitment.
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TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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