Help More Students Get Timely, Ongoing Mental Health Support
When students need support late at night, on weekends, or during other high-need moments, TimelyCare helps your campus extend mental health support beyond counseling center hours. Students can connect with a mental health professional in 4 minutes on average and access next-day scheduled counseling appointments, without overextending campus staff.
Support Students When You Can’t During Nights, Weekends, and Other High-Need Moments
Long wait times for appointments or a lack of after-hours and weekend availability can leave students without anywhere to turn for support.
Stress, anxiety, grief, loneliness, and other emotional challenges can happen anytime, including when campus counseling resources are unavailable. TimelyCare helps campuses extend support beyond the counseling center, so students can reach a mental health professional 24/7 while campus teams stay focused on the care only they can provide.
- The average wait time for a first appointment at college and university counseling centers is 8 to 10 days. ¹
- Nearly half of TimelyCare visits occur after hours or on weekends. ²
- After 3 or more sessions of virtual therapy through TimelyCare, 76% of students achieved reliable improvement or remission in anxiety or depression. ³
Learn how Elon University expanded access to timely mental health support so students could get help quickly and stay connected to care.
How Virtual Mental Health Support Makes a Difference
Fast Mental Health Support, With Stronger Continuity of Care
You can offer fast mental health support and stronger continuity of care through one connected model. Because support should do more than reduce wait times. It should help students feel better, stay connected to care, and keep moving forward.
With TalkNow, students can connect with a mental health professional in the moment, then continue care through Scheduled Counseling.
91% of students who sought help through TalkNow in TimelyCare reported mental health improvements.
Connect students with a mental health professional through TalkNow in 4 minutes on average.
Book therapy appointments immediately; visits are available the next day.
Let students choose a licensed counselor based on expertise, gender, and race.
Help students continue care with the same counselor over time.
Track student progress over time with TimelyCare’s measurement-based care model.
Fast, Connected Mental Health Support. Measurable Progress Students Can Build On.
The Right Mental Health Support at the Right Time
Give students one place to access immediate emotional support and ongoing counseling, without losing momentum between visits.
TalkNow — Immediate Emotional Support
30-mintute sessions
- Available 24/7, including nights, weekends, and holidays, so students have support when campus offices are closed.
- Connects students in 4 minutes on average to a master’s-level mental health professional.
- Supports students through late-night anxiety, academic overwhelm, loneliness, grief, and other emotionally difficult experiences.
- Includes crisis assessment and support when needed.
Scheduled Counseling — Personalized Therapy
50-minute sessions
- Immediately book a counseling appointment with next-day availability.
- Review provider bios and filter by expertise, gender, and race.
- Students can continue seeing the same counselor over time, helping campuses expand counseling access without sacrificing consistency.
- Includes crisis assessment and support when needed.
Extend Mental Health Support and Complement Campus Resources
Scale With Confidence
Expand mental health support without overextending your campus counseling team.
Support for Every Moment
Meet student needs with both immediate emotional support and ongoing counseling, complementing the services your campus provides.
Stay Connected to Care
Your campus providers can coordinate on students’ virtual care through our HIPAA-compliant solution for sharing care plans and visit documentation.
Extend Your Reach
Offer after-hours, weekend, and holiday mental health support to engage students who might not otherwise seek help and give your campus a trusted extension of care when offices are closed.
FAQs
Many campuses partner with TimelyCare to extend mental health support beyond counseling center hours. Through TalkNow, students can connect with a mental health professional 24/7, including nights, weekends, and holidays.
TimelyCare offers next-day Scheduled Counseling appointments, helping students move quickly from needing support to beginning ongoing counseling. Students can review bios of licensed providers and immediately book an appointment at a day and time that is convenient for them.
TimelyCare helps campuses make mental health support available during emotionally difficult moments, including grief, loss, loneliness, and overwhelm. Students can speak with a professional through TalkNow for in-the-moment support, and scheduled counseling provides an ongoing option if continued support is needed.
Yes. TimelyCare offers flexible packaging based on your institution’s needs. Some campuses choose TalkNow for 24/7 emotional support, Scheduled Counseling for ongoing support, or both, based on campus needs. You may also consider combining additional TimelyCare solutions, such as CrisisNow, for direct, immediate access to 24/7 crisis support.
Before booking an appointment, students can review bios and filter for provider expertise, gender, and race.
No. After-hours support is included with TalkNow. Scheduled Counseling options may also include evening and weekend availability, depending on provider scheduling.
See How TimelyCare Helps Campuses Expand Mental Health Support
Provide students with timely emotional support and ongoing counseling that complement campus resources, maintain continuity of care, and help your campus meet demand without overextending staff.
