American College of Healthcare Sciences serves over 1,900 fully online students across the United States. More than 90% of students are women and 89% are over age 25, with many balancing coursework, careers, personal responsibilities, and long-term professional goals.
By adding Success Coaching through TimelyCare, ACHS expanded flexible, one-on-one support across academic, financial, and career-related needs for students and alumni.
The Impact of TimelyCare at American College of Healthcare Sciences
13%
of students have completed a Success Coaching Course
9.5/10
average student rating when asked how likely they would be to recommend
Success Coaching to others
6%
of students have completed a Success Coaching visit
For ACHS, Success Coaching provided students and alumni with personalized support for academic preparedness, career readiness, financial wellness, and other goals.
- How ACHS approached the support needs of a fully online, geographically dispersed student population
- How one-on-one coaching offered an alternative to static, self-paced resources with low engagement
- How ACHS extended coaching to alumni navigating career transitions, professional growth, and long-term financial wellness
- Students across multiple time zones needed support beyond traditional business hours
- Working adult learners needed help balancing coursework, careers, personal responsibilities, and long-term goals
- Existing resources, including a self-paced financial literacy program, experienced low engagement
- Expanded access to personalized coaching for time management, study skills, goal setting, financial wellness, and career readiness
- Embedded Success Coaching into faculty referrals, orientation programming, and ongoing student communications
- Extended Success Coaching to alumni seeking support with career transitions, professional growth, and long-term financial wellness
- Students gave Success Coaching an average rating of 9.5/10, with average coach and visit ratings of 5.0/5.0
See how American College of Healthcare Sciences expanded personalized support for students and alumni with TimelyCare.