Long Beach City College serves a highly diverse student population, including many students balancing class, work, family responsibilities, and other life pressures.
By partnering with TimelyCare, LBCC reduced wait times from days to minutes and expanded access to mental health support during evenings, weekends, and holidays.
The Impact of TimelyCare at LBCC
0 %+
of students reported improved mental health
0
minute average wait time for on-demand emotional support
0 %
of visits occurred after hours or on weekends
For LBCC, TimelyCare helped turn long waits into faster access and extended support into evenings, weekends, and holidays.
- LBCC’s approach to expanding support for a diverse student population
- The role TimelyCare played in reducing common barriers to care
- The impact of a more flexible support model on student access
- Students often waited two to three weeks to see a therapist
- Many students needed support outside standard campus hours
- The campus team needed a more flexible way to serve a diverse student population with timely, consistent care
- Expanded access to 24/7, 365-day mental health support
- Reduced wait times from days to minutes
- Extended care into evenings, weekends, and holidays
- Improved the student experience with faster, more accessible support
Download the full case study to see how Cal Poly Humboldt built a more accessible, coordinated care model for its campus community.
