Diablo Valley College (DVC) supports approximately 20,000 students across Pleasant Hill and San Ramon, California. As a community college without a campus health center, DVC needed a more flexible way to help students access mental health and medical care.
By partnering with TimelyCare, DVC expanded student health and wellness support with virtual care services, including on-demand and scheduled medical and mental health services, health coaching, care navigation, and basic needs support, that complement existing campus resources.
The Impact of TimelyCare at Diablo Valley College
For Diablo Valley College, TimelyCare helped extend support beyond office hours and gave students a faster path to care.
“I have used this service several times. I work two jobs and go to school. My life is high-stress, but I do not have time to have a regularly scheduled counseling appointment. This service is invaluable to me!”
- How DVC expanded student health and wellness support without an on-campus health center
- How TimelyCare complemented existing Care Team and Wellness Team resources
- How on-demand and after-hours support can help students access care when they need it
- No existing campus health center
- Counseling resources only available during the day, Monday through Friday
- Students needed faster access to mental health and medical care
- Expanded access to care with 24/7 virtual health and well-being support
- Reduced wait times to 5 minutes (on average) for on-demand emotional support
- Helped students connect with support they may not have otherwise sought, with 30% saying they would have done nothing if TimelyCare had not been available
See how Diablo Valley College strengthened student health and wellness support with TimelyCare.
