Wittenberg University is a private university in Springfield, Ohio, serving approximately 1,300 students. Before adding virtual care, the university offered on-campus health services but needed to help fill gaps for out-of-state students and others with limited financial and healthcare resources.
By partnering with TimelyCare, Wittenberg University expanded access to on-demand emotional support, psychiatry, medical care, and other resources for students after hours, on weekends, and during school breaks.
The Impact of TimelyCare at Wittenberg University
100%
of users reported mental health improvement using TimelyCare
61%
of all visits occurred after hours and on weekends
50%
of users said they would have done nothing if TimelyCare was not available to them
For Wittenberg University, virtual care helped expand access to on-demand support, increase psychiatry options, and give students care beyond standard campus hours.
- How Wittenberg University approached gaps in care for out-of-state students and students with limited financial and healthcare resources
- How virtual care helped provide on-demand support during evenings, weekends, and school breaks
- How expanded psychiatry access supported students who may not otherwise have had insurance or financial resources to seek care
- Students needed on-demand support, particularly during evening and weekend hours and on school breaks
- The university needed quicker and easier access to psychiatry services
- Out-of-state students and students facing barriers such as cost, insurance, and transportation needed more care options
- Expanded access to on-demand emotional support, scheduled counseling, advanced psychiatric care, medical care, health coaching, self-care tools, and an online peer community
- Reduced average wait time for on-demand emotional support to 2.9 minutes
- Extended care into evenings and weekends, when 61% of all visits occurred
- Students gave visits and care providers an average rating of 5.0/5.0
See how Wittenberg University strengthened student medical and mental health support with TimelyCare.
