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Success Coaching for the Skills That Support Student Success

Success Coaching fills the space between academic advising and mental health services, offering institutions a targeted approach to supporting the “whole student,” while driving measurable improvements in persistence, performance, and overall student success.

See How Success Coaching Works
College student wearing hat standing in park

Expand Resources & Make Coaching Accessible for Every Student

Success Coaching helps students build practical skills that support academic engagement and well-being by making coaching easier to access.

  • A vast majority of students (85%) are aware of campus success resources< ¹
  • The same majority (85%) report barriers such as limited hours, confusing processes, and inconvenient locations as reasons they can’t use these resources ¹
  • A virtual coaching option can reduce these common barriers to support

Nicole Trevino, VP for Student Success, shares how TimelyCare’s Success Coaching complements campus resources and builds on the existing student success framework, helping students navigate barriers and make better use of available support.

What Higher Education Says About Success Coaching

Prisca Bermúdez, BA, MA
Director of Academic Services, American College of Healthcare Sciences
American College of Health Sciences
“By integrating TimelyCare’s coaching, we can provide additional touchpoints for students who may not otherwise engage with on-campus resources. This collaboration enhances our ability to deliver holistic, proactive support that aligns with our institutional commitment to student success.”
Barbara Curtis
Director, Academic Advising & Completion Resources, North Central Texas College
North Central Texas College
“We appreciate the after-hours and weekend options TimelyCare Success Coaching gives our students since so many work while attending classes and can’t always meet during our regular business hours.”
Dr. Christy Johanson, EdD
Vice President of Student Affairs and Enrollment Management, Eastern New Mexico University
Eastern New Mexico University
“At Eastern New Mexico University we chose to add the Success Coaching component to provide easy access for students to receive extra support and guidance, on-demand. It is a great tool to use for self-exploration at the comfort of your fingertips, providing realization if you are on the right track.”

What Students Gain from Success Coaching

The focus is practical skill-building and accountability, not clinical treatment or academic advising. Success Coaching helps students build practical skills that support academic engagement and well-being:

Students who have used success coaching see their academic confidence improve over the course of a visit, with average scores increasing from 4.2 to 4.4 (a statistically significant change).

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Academic Preparedness

Students build essential skills like time management, study strategies, and goal settin.

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Financial Wellness

Students receive guidance on budgeting, financial decision-making, and resource navigation to better manage their finances.

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Career Readiness

Students gain support with resume development, interview preparation, and career planning to prepare for post-graduation success

Help Students Build Skills That Support Their Success

Explore Success Coaching for Your Campus

How Success Coaching Works

Number 1

Set an appointment

Students choose a convenient time and select the area they want to focus on.

Number 2

Meet with a success coach

In a 30-minute virtual session, the coach helps students clarify priorities, identify barriers, and create actionable next steps. Students may receive supporting guides in the visit follow-up.

Number 3

Build a practical action plan

Students leave with next steps, relevant resources, and structured guidance they can apply between sessions.

Number 4

Continue progress over time

Students can return for additional coaching to reassess priorities, revisit goals, and adjust their action plan over time.

See How Success Coaching Works

Where Success Coaching Fits Alongside Campus Support

Success Coaching extends the reach of advising, student support, and well-being teams without replacing the relationships students already have on campus. Here’s how Success Coaching can integrate into your campus resources:

Support students studying abroad

Embed as a class assignment (i.e., first year requirements, career courses, etc.)

Connect academically struggling students with a success coach

Embed into orientation programs

Utilize for residence life and Greek life programming

Encourage seniors meet with a success coach for resume review and interview prep before graduation

FAQs

How does TimelyCare Success Coaching differ from academic advising or counseling?

Success Coaching focuses on practical skill-building, planning, organization, and follow-through. It complements academic advising, counseling, and financial aid services by helping students work through everyday challenges around budgeting habits, time management, academic preparedness, and career readiness. It does not replace clinical treatment, academic advising, financial planning, financial advising, or financial aid advising.

What topics do TimelyCare success coaches help with?

Success coaches help students build skills in three main areas: academic skills, such as study strategies, time management, goal setting, and communicating with faculty; financial wellness skills, such as budgeting habits, scholarship search organization, and preparation for conversations with financial aid teams; and career readiness skills, such as résumé preparation, LinkedIn profile feedback, interview practice, and personal branding basics.

What kinds of budgeting support can TimelyCare success coaches provide?
Success coaches can help students build budgeting habits, manage competing priorities, organize scholarship search efforts, and prepare for conversations about financial aid resources. The focus is practical skill-building and accountability, not financial planning, financial advising, or financial aid advising.
How can universities deliver virtual support for financial literacy and budgeting?

Universities can deliver virtual support for financial literacy and budgeting through coaching-based programs that help students build practical skills. TimelyCare Success Coaching gives students one-on-one virtual sessions focused on budgeting habits, financial wellness skills, and navigating scholarship or financial aid resources, with structured guidance they can apply between sessions.

Is Success Coaching in compliance with FERPA?

Success Coaching is fully FERPA compliant as part of TimelyCare’s continuous commitment to student privacy and data security.

Can TimelyCare Success Coaching connect students to other support?

Yes. When students need support beyond coaching, success coaches can help them find the right next step. That may include campus resources identified by your school or TimelyCare support options included in your program, such as Basic Needs Support, mental health services, or Care Navigation.

See How Success Coaching from TimelyCare Supports Your Students

Give students practical, coaching-based support for everyday challenges like budgeting, time management, and career readiness.

References
¹ Nationwide survey of 1,100 college students
TimelyCare
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SOC 2, URAC

TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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