When care works
When care works
Move beyond access to care to clinical outcomes you can prove. With TimelyCare, you get more than a vendor — you get a partner in care.
Clinically accountable. Measurement-based. Built to help students and campuses succeed.
76%
of students improve or achieve remission by their third counseling visit (PHQ-9/GAD-7)¹
4-minute
average wait time for immediate emotional support ²
24 hours
average time to therapy for early intervention ²
1.3-point
retention lift on average ³ translating to 5x ROI ⁵
52%
BIPOC
clinician network + 240 languages ²
URAC-accredited
telehealth quality standards with 110+ continuously monitored measures ⁴
76%
of students improve or achieve remission by their third counseling visit (PHQ-9/GAD-7)¹
4-minute
average wait time for immediate emotional support ²
24 hours
average time to therapy for early intervention ²
URAC-accredited
telehealth quality standards with 110+ continuously monitored measures ⁴
52%
BIPOC
clinician network + 240 languages ²
1.3-point
retention lift on average ³ translating to 5x ROI ⁵
Anyone can provide access.
As a higher ed leader, you face more pressure than ever, as you work to sustain enrollment and financial stability while caring for student safety and well-being. You need care that’s timely, compassionate, and clinically accountable — and the data to prove it’s working.
- Students thrive when support is easy-to-reach and consistent.
- Campuses stabilize when care reduces crisis escalation and strengthens retention.
- Leaders gain confidence when progress is measurable and defensible.
Proof, not promises.
Exceptional care quality
Care that’s warm, consistent, and built for education, so students feel supported, not processed.
Proven impact
We help you go beyond usage to measure symptom improvement and connect care to real institutional outcomes.
Purpose-driven partnership
Dedicated collaboration, campus-specific data, and shared accountability, so care aligns with your priorities, not just your contract.
Other vendors report utilization. TimelyCare helps you understand whether care is actually working—so you can make decisions with confidence.
A care model built for continuity
Reliable quality at scale matters. That’s why clinical governance and consistent standards are central — not optional.
1. Immediate support, right when it’s needed (fast access for emotional support)
2. Therapy and ongoing care (early intervention before concerns escalate)
3. Coordinated handoffs so students don’t have to start over
4. Measurement-based progress tracking to confirm improvement over time
Clinical outcomes: measurable symptom improvement
Access: rapid support + timely therapy
ROI: retention impact you can quantify
Equity: culturally responsive care at scale
Service quality: consistent standards you can trust
Your virtual care partner should
at the student and campus level
Presidents / Chancellors
Measurable progress you can defend to boards, donors, and communities.
VP Student Affairs / Dean of Students
Capacity and continuity that reduce crisis escalation and staff burnout.
CFO / Finance
Retention is revenue. Show the ROI of care with confidence.
Counseling & Health Directors
High-quality care that reduces the burden on your team—without fragmenting the student experience.
Procurement & Risk Management
Accreditation, oversight, and campus-level data needed to make a safe, defensible decision.
The Hidden Costs of Unproven Student Care Strategies
Peer-reviewed study: effectiveness and equity of virtual psychotherapy
Frequently asked questions
No. Access matters—but what matters most is whether care leads to improvement. TimelyCare is built around clinically accountable care and measurement-based progress over time.
Through measurement-based care using validated tools like PHQ-9 and GAD-7, tracking progress across visits.
Many solutions focus on availability and utilization. TimelyCare focuses on measurable outcomes, clinical quality, and partnerships built for education.
Yes—TimelyCare is designed to extend capacity and strengthen continuity, helping students get support sooner while reinforcing the care ecosystem.
Better student care and the ROI to prove it. TimelyCare can help you show what’s working and why it matters.
Better student care and the ROI to prove it. TimelyCare can help you show what’s working and why it matters.
https://timelycare.com/resources/empirical-evidence-timelycare-can-improve-student-retention/
https://timelycare.com/timelycare-earns-renewal-of-prestigious-urac-accreditation-setting-the-quality-standard-for-virtual-student-care/
