24/7 Crisis Phone Line for Higher Ed
TimelyCare’s 24/7 Crisis Line provides students a direct phone line with immediate, compassionate support when they need it most.

Make Crisis Support Faster and More Accessible
By integrating TimelyCare’s Crisis Line to your college or university, you can ensure students have 24/7 access to professional mental health support in moments of crisis. No previous registration is required to call the Crisis Line, so access is quick and direct.
We’re redefining student care with a student-first, culturally competent approach delivered entirely by our team of Crisis Mental Health Professionals.
Executive Director of Mental Health Services Dr. Jerry Walker discusses TimelyCare’s 24/7 Crisis Line that connects college students with mental health professionals trained in crisis assessment, mitigations, and response.
Why Choose the TimelyCare Crisis Line?
At TimelyCare, we’re not just providing a service—we’re creating a safety net for students and campuses. Our 24/7 Crisis Line for colleges and universities is 100% staffed by TimelyCare and managed with 80+ measured standards of care.

24/7 Instant
Connection
Calls are answered in 30 seconds or less anytime, day or night—no registration required

Exceptional
Care
Crisis response is handled entirely by our experienced team of Crisis Mental Health Professionals—never outsourced

Seamless Integration
The crisis phone line works with your school’s existing crisis number and protocols

Collaborative
Care
Every interaction follows an institution’s established crisis procedures, including notifications, documentation, and follow-up

Data-Driven
Insights
Reporting empowers campuses with actionable information to make informed decisions that enhance support services
In a Crisis, Every Second Counts
The Urgency of Mental Health Support
Today’s college students face unprecedented mental health challenges. TimelyCare’s 24/7 Crisis Line was designed to meet this pivotal moment with rapid, reliable support for students in distress.
The Difference is in the Details
Support the safety and well-being of your students with a crisis line that’s there whenever and wherever they need it.
TimelyCare’s 24/7 Crisis Line ensures students in distress receive the right help at the right time. Integrated with campus processes, we help improve access to services and uphold your institution’s commitment to mental health and safety.
Don’t settle for outsourced solutions. Trust TimelyCare’s team of Crisis Mental Health Professionals (CMHP) to safeguard your students’ mental well-being with the highest quality of care.

100% staffed by TimelyCare and trained to deliver high-quality care

Connected care provides a direct link to TimelyCare’s other mental health services for continuity

Integrated records ensure documentation is seamlessly synced with other services
A Tailored Solution for Colleges and Universities
Support the safety and well-being of your students with a crisis line that’s there whenever and wherever they need it.
TimelyCare’s 24/7 Crisis Line ensures students in distress receive the right help at the right time. Integrated with campus processes, we help improve access to services and uphold your institution’s commitment to mental health and safety.

24/7 Availability
Support for students dealing with urgent mental health concerns anytime, day or night.

Warm Transfers
Crisis calls are given priority and directed to trained Crisis Counselors who provide immediate, compassionate care.

Collaborative Care
Every interaction follows an institution’s established crisis procedures, including notifications, documentation, and follow-up.

Data-Driven Insights
Reporting empowers campuses with actionable information to make informed decisions that enhance support services.
The Difference is in the Details
Don’t settle for outsourced solutions. Trust TimelyCare’s in-house Crisis Mental Health Professionals (CMHP) to safeguard your students’ mental well-being with the highest quality of care.
- 100% staffed by TimelyCare profssionals trained to deliver high-quality care
- Connected care provides a direct link to TimelyCare’s other mental health services for continuity
- Integrated records ensure documentation is seamlessly synced with other services
Partner with TimelyCare
Help your students thrive with immediate, compassionate crisis support. Connect with us today to learn more about how TimelyCare Crisis Line can strengthen your institution’s mental health and safety commitment.