A crisis can’t wait. Neither should you.
When every second counts, your campus needs a 24/7 direct line to care.TimelyCare’s 24/7 CrisisNow provides students a direct phone line with immediate, compassionate support; expanding crisis support outside of the TimelyCare app when every second counts.
Make Crisis Support Faster and More Accessible
By integrating TimelyCare’s CrisisNow to your college or university, you can ensure students have 24/7 access to professional mental health support in moments of crisis. No previous registration is required to call the crisis line, so access is quick and direct.
We’re redefining student care with a student-first, culturally competent approach delivered entirely by our team of Crisis Mental Health Professionals.
Executive Director of Mental Health Services Dr. Jerry Walker discusses TimelyCare’s 24/7 crisis line, CrisisNow, that connects college students with mental health professionals trained in crisis assessment, mitigations, and response.
Why Choose TimelyCare's CrisisNow?
At TimelyCare, we’re not just providing a service—we’re creating a safety net for students and campuses. Our 24/7 crisis line for colleges and universities is 100% staffed by TimelyCare and managed with 80+ measured standards of care.
24/7 Instant
Connection
Calls are answered anytime, day or night—no registration required
Exceptional
Care
Crisis response is handled entirely by our experienced team of Crisis Mental Health Professionals—never outsourced
Seamless Integration
The crisis phone line works with your school’s existing crisis number and protocols
Collaborative
Care
Every interaction follows an institution’s established crisis procedures, including notifications, documentation, and follow-up
Data-Driven
Insights
Reporting empowers campuses with actionable information to make informed decisions that enhance support services
When a Student is in Crisis, Preparation Matters.
The Urgency of Mental Health Support
Today’s college students face unprecedented mental health challenges. TimelyCare’s 24/7 crisis line, CrisisNow, was designed to meet this pivotal moment with rapid, reliable support for students in distress.
The Difference is in the Details
Support the safety and well-being of your students with a crisis line that’s there whenever and wherever they need it.
TimelyCare’s 24/7 crisis line, CrisisNow, ensures students in distress receive the right help at the right time. Integrated with campus processes, we help improve access to services and uphold your institution’s commitment to mental health and safety.
Don’t settle for outsourced solutions. Trust TimelyCare’s team of Crisis Mental Health Professionals (CMHP) to safeguard your students’ mental well-being with the highest quality of care.
100% staffed by TimelyCare and trained to deliver high-quality care
Connected care provides a direct link to TimelyCare’s other mental health services for continuity
Integrated records ensure documentation is seamlessly synced with other services
FAQs
Yes, trained crisis coordinators are available to answer the line around the clock—including nights, weekends, and holidays.
No, CrisisNow is a phone-based service that does not require the TimelyCare app. Any eligible campus member, whether registered or not, can call the campus crisis line to speak with a crisis professional. The app is optional for reviewing safety-plan notes later.
Yes, third-party callers can initiate the call and remain on the line, as long as the crisis professional can speak directly with the student in crisis.
Partner with TimelyCare
Help your students thrive with immediate, compassionate crisis support. Connect with us today to learn more about how TimelyCare’s CrisisNow can strengthen your institution’s mental health and safety commitment.
