A Connected System of Care
Expanding equitable access to care is about more than increasing the bandwidth of your care resources. It’s about providing students the right level of care how, when, and where they need it.
Whether students require medical care or mental health support, TimelyCare offers on-demand access and scheduled appointments with a diverse network of carefully selected providers.
Our comprehensive solution delivers services from culturally responsive providers who reflect your diverse campus community, as well as self-guided and peer community resources they can use anytime, anywhere.
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level behavioral health professionals.
With Your Campus
Video, Phone, or Video Chat
Students, faculty and staff can choose the visit modality that works best for them.
Simple, flexible scheduling enables students to choose their provider, day, and time. Users can cancel a visit and easily choose the next available time.
Users can choose to add a parent, translator, or even an advisor to the conversation.
Nudges and Notifications
We send “nudges” and visit reminders to keep users connected to care.
SSO and Accessibility
Single sign-on (SSO) makes it easy for students, faculty, and staff to register and use TimelyCare without a new password. Our web app is also fully accessible for the hearing and vision impaired.
Secure and Compliant
TimelyCare is compliant and certified for HIPAA, SOC 2 Type II, HECVAT, and PCI, and is audited and tested for accessibility using VPAT 2.4 standard.
Provider Diversity That Reflects Your Campus Community
Representation isn’t something that just happens, it’s a choice. More than half of our mental health providers identify as people of color. Our platform also offers professionals who identify as LGBTQIA+, speak multiple languages, and translation services to support more than 240 languages.
Additionally, through TimelyCare’s partnership with Violet, care providers go through Violet’s cultural competence upskilling program to deliver improved identity-centered care for BIPOC, LGBQ, and TGNC patients.
We’re Your Experts in Higher Ed Virtual Health Care
A Complete Care Solution for Higher Education
- 24/7 Support
- 50-State Coverage
- Equitable Access
- Continuity of Care
- Diverse Care Providers
- Translation services for 290+ languages
- LMS + EHR Integrations