Complete Student Care
TimelyCare is a student-centered platform that is designed for digital natives. Our comprehensive solution offers on-demand access to mental health and medical care and a diverse, culturally competent provider network.
TimelyCare Services
Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a diverse network of carefully selected providers.
TalkNow
Scheduled Counseling
Psychiatry
Care Navigation
Self-Care Journeys
MedicalNow
Scheduled Medical Care
Health Coaching
Faculty and Staff Support
Peer Community
TalkNow
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level behavioral health professionals.
Scheduled Counseling
Scheduled Counseling
Students may schedule appointments with the providers of their choice, at times that work for them, typically within 7 days.
Psychiatry
Psychiatry
Virtual visits are coordinated through the campus counseling center, with treatments limited to non-controlled substances.
Care Navigation
Care Navigation
Care coordinators can help students make the right care decisions before and after a meeting with a provider.
Self-Care Journeys
Self-Care Journeys
Provides students 24/7/365 access to evidence-based tools and techniques to navigate the unique health challenges they face.
MedicalNow
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S. and it helps students decrease ER visits to avoid costly medical bills.
Scheduled Medical Care
Scheduled Medical Care
Students can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Health Coaching
Through personal health coaching, students can receive guidance to support lifestyle changes, healthy habits, and the transition from home to campus life.
Faculty and Staff Support
Faculty and Staff Support
This is a dedicated phone line for your faculty and staff to reach our care team for guidance and support for students in distress.
Peer Community
Peer Community
Peer Community is a 24/7, inclusive, and positive support system for students. Day or night, it helps students know they are not alone in their health and well-being journeys.
Integrated with
Your Campus
Our student-centered platform offers the virtual health and self-care resources that your students need, and it’s designed to seamlessly integrate with your campus and IT ecosystem.
Video, Phone, or Video Chat
Students may choose the visit modality that works best for them.
Easy Scheduling
Simple, flexible scheduling enables students to choose their provider, day, and time. And students can cancel a visit and easily choose the next available time.
Multi-Party Visits
Students can choose to add a parent, translator, or even an advisor to the conversation.
Nudges and Notifications
We send “nudges” and visit reminders to keep students connected to care.
SSO and Accessibility
Single sign-on (SSO) makes it easy to register new students. Our web app is also fully accessible for the hearing and vision impaired.
Secure and Compliant
TimelyCare is compliant and certified for HIPAA, SOC 2 Type II, HECVAT, and PCI, and is audited and tested for accessibility using VPAT 2.4 standard.
Our Partners
A telehealth provider network as diverse as your campus community.
Equitable access to care starts with cultural competency. That’s why our telehealth care providers reflect the diversity of backgrounds, identities, and experiences found in student populations. We know this matters to students and believe they should have diversity when choosing a provider.
Additionally, through TimelyCare’s partnership with Violet, care providers go through Violet’s cultural competence upskilling program to deliver improved identity-centered care for BIPOC, LGBTQ, and TGNC patients.
Experts in Higher Ed Virtual Health Technology
A modern virtual care platform starts with technology students want to use. The TimelyCare platform is built for digital natives, with appointment-based and self-care resources for mental and emotional health, medical care, psychiatric support, and health coaching—all available through phone, video, or video chat.
TimelyCare is a Complete Care Solution for Higher Education
- 4-Year Universities
- Private Institutions
- Community Colleges
- HBCUs
- University Systems
