Culturally Competent Care
Using evidence-based, clinical care guidelines, TimelyCare’s providers are trained specifically to care for college students and to be culturally competent. TimelyCare’s provider network includes over 50% professionals of color to help ensure every student on your campus feels supported.

TimelyCare + Community Colleges
Representation in health care makes a difference in health outcomes for students. That’s why TimelyCare is constantly working to add diverse, student-focused providers to add to our provider network which is over 50% professionals of color. Plus, having access to virtual care with a provider that looks like the patient helps reduce the stigma while increasing the likelihood of reaching out for help.
Supporting students of color on California campuses is critical to engage and retain these students. Virtual health and well-being options provide this support by removing barriers that stop many students of color from seeking help.
With TimelyCare, your campus gains access to a diverse provider network that reflects the student populations of the schools we support. And with scheduled mental health and medical visits, students are able to select the provider they want to get the care that they need.
Percentage of TimelyCare visits that were by non-white patients

Support for California Community Colleges
Not only does TimelyCare ensure that the student population feels represented by our provider network, but we also ensure we are meeting the needs of the California community college student population.
TimelyCare California Community Colleges Utilization
California Community Colleges Student Demographics
Set First-Generation College Students Up for Success
According to the Community College League of California, 43% of California community college students are first-generation. Entering college for the first time is difficult for many students, even those whose families are able to prepare them for the road ahead.
Often, first-generation college students face an even more difficult transition, and unfortunately, one out of three first-generation students quit college within the first three years. As such, it’s critical that student development professionals have appropriate resources in place to help students in this demographic thrive and reach graduation.
The Right Care, at the Right Time
TimelyCare is student-centered technology designed to meet the unique needs of your institution by delivering a total health and well-being solution that reflects your campus’s student population.
Our services provide complete continuity with existing health resources while supporting student engagement, retention, and meeting the needs of higher-education enrollment and privacy requirements.
On-Demand, 24/7 Emotional Care
TimelyCare’s behavioral health professionals provide on-demand 24/7, mental and emotional support, health literacy guidance, and crisis management.
Appointment-Based Counseling
Students have the freedom to choose the day and time that best fits their schedule and the counselor that best meets their needs, choosing from expert counselors trained to support a wide range of issues, including critical ones.
Psychiatric Support
Advanced mental health support for students. Your campus counseling center determines which students receive access to no-cost psychiatry services. Treatment is limited to non-controlled substances.
On-Demand Medical Care
24/7 access to quality, on-demand medical visits with licensed healthcare providers.
Appointment-Based Medical Care
TimelyCare’s licensed medical providers treat a wide range of medical conditions, from cold and flu to pink eye and bladder infections.
Health Coaching
Health strategies and guidance. Empower your students to adopt new, healthier lifestyle behaviors. Nutrition specialists provide guidance for a wide range of issues, including nutrition, sleep habits, weight management, healthy eating behaviors and mindfulness.
Faculty and Staff Guidance for Student Support
24/7 support for faculty and staff on how to help students achieve a sense of well-being and live healthy lifestyles.
Basic Needs Support
Connection to low or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal services and more.

Learn More About TimelyCare + FCCC
Let's Collaborate
Our team of higher education experts is ready to talk with you about the challenges you’re facing, how virtual health programs have performed at schools like yours, and best practices for virtual health integration. Get the conversation started today.