Culturally Competent Care
Using evidence-based, clinical care guidelines, TimelyCare’s providers are trained specifically to care for college students and to be culturally competent. TimelyCare’s provider network includes over 50% professionals of color to help ensure every student on your campus feels supported.
A Diverse Provider Network Focused on Improving Outcomes
Representation in health care makes a difference in health outcomes for students. That’s why TimelyCare is constantly working to add diverse, student-focused providers to add to our provider network which is over 50% professionals of color. Plus, having access to virtual care with a provider that looks like the patient helps reduce the stigma while increasing the likelihood of reaching out for help.
Supporting students of color on California campuses is critical to engage and retain these students. Virtual health and well-being options provide this support by removing barriers that stop many students of color from seeking help.
With TimelyCare, your campus gains access to a diverse provider network that reflects the student populations of the schools we support. And with scheduled mental health and medical visits, students are able to select the provider they want to get the care that they need.
Percentage of TimelyCare visits that were by non-white patients
An El Camino College student shares about the impact of being able to choose a mental health provider who offered gender-affirming care.
Support for California Community Colleges
Not only does TimelyCare ensure that the student population feels represented by our provider network, but we also ensure we are meeting the needs of the California community college student population.
TimelyCare California Community Colleges Utilization
California Community Colleges Student Demographics
Success for First-Generation College Students
Entering college for the first time is difficult for many students, even those whose families are able to prepare them for the road ahead.
Often, first-generation college students face an even more difficult transition, and unfortunately, one out of three first-generation students quit college within the first three years. As such, it’s critical that student development professionals have appropriate resources in place to help students in this demographic thrive and reach graduation.
According to the Community College League of California, 43% of California community college students are first-generation.
Learn More About
TimelyCare + FCCC
TimelyCare Services
Our services provide complete continuity with existing health resources while supporting student engagement, retention, and meeting the needs of higher-education enrollment and privacy requirements
Whether students require medical care or mental health support, TimelyCare offers on-demand access and scheduled appointments with a diverse network of carefully selected providers.
Our comprehensive solution delivers services from culturally responsive providers who reflect your diverse campus community, as well as self-guided and peer community resources they can use anytime, anywhere.
TalkNow
Scheduled Counseling
Psychiatry
Care Navigation
Digital Self-Care
Peer Community
MedicalNow
Scheduled Medical Care
Health Coaching
Faculty & Staff Guidance Line
Basic Needs Support
Student Success Coaching TalkNow
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.
Scheduled Counseling
Scheduled Counseling
Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.
Psychiatry
Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.
Care Navigation
Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.
Digital Self-Care
Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.
Peer Community
Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.
MedicalNow
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.
Scheduled Medical Care
Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.
Faculty & Staff Guidance Line
Faculty & Staff Guidance Line
This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.
Basic Needs Support
Basic Needs Support
This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.
Student Success Coaching
Student Success Coaching
As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.
Let's Collaborate
Our team of higher education experts is ready to talk with you about the challenges you’re facing, how virtual health programs have performed at schools like yours, and best practices for virtual health integration. Get the conversation started today.
