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Flexible, Affordable Virtual Care for California Community Colleges

After 5 years of partnership with CollegeBuys, powered by The Foundation for California Community Colleges, and evaluating historical data from over 50 CA CCs and Districts, TimelyCare is pleased to introduce new packages with flexible add-on options.

Let's Talk
Student with California state image

A Clear Path to the Right Care

The CollegeBuys agreement makes it easier for California community colleges to match TimelyCare services to their campus needs, from immediate TalkNow support to scheduled counseling and broader well-being services.

Students can get help in the moment, continue care as their needs evolve, and access additional support options based on the package their college chooses.

What we’ve been able to put together as part of this agreement covers three primary categories. The way we’ve taken our services and and packaged them up starts with first twenty four seven on demand care. The second goes into behavioral care. And the third is around complete care. There’s opportunity for TalkNow, which is a highly used service. Four minutes or less, students are able to get on on the phone through the app with a provider when they’re in the time of need. This is a critical service, and it’s something that really creates the opportunity for students to have that care at the push of a button. Behavioral care builds on from twenty four seven service by adding scheduled counseling. So as needs develop for a student, they’re able to schedule that that session with a counselor within days, not within weeks or months as as is the case in in in many campuses they might have. Within all these packages, we also have opportunities to be able to adding on services like psychiatric services or other services for faculty and staff support and other opportunities for coaching, whether it’s health coaching or success coaching.

Learn how the agreement organizes TimelyCare services into 24/7 on-demand care, behavioral care, and complete care, with options to add services like psychiatry, coaching, and faculty and staff support.

Real-World Impact, Real-Campus Results

Student Success Starts Here

Virtual provider

4.96/5

average provider rating

Emotional support

96%

customer satisfaction (CSAT) score

Rating

4.9+

app rating in the Apple Store

California

450,000+

California community college students served by TimelyCare 

Handshake

5+ years

of partnership with CollegeBuys, powered by the Foundation for California Community Colleges

CollegeBuys Packages for FCCC

Every campus is different. No matter what your students need, our programs offer the flexibility to build a virtual health solution that’s best for your college.

Services Feature 24/7 On-Demand Behavioral Care** Complete Care**
Budget-friendly ⏺ Extends resources after hours Around-the-clock ⏺ On-demand support & crisis response Complete student wellness solution ⏺ Unlimited visits
Student Digital Resources TimelyCare App and Secure Platform ✔ ✔ ✔
Self-Care Content ✔ ✔ ✔
Peer Community ✔ ✔ ✔
24/7, Live Customer Support ✔ ✔ ✔
Administrators and Clinical Digital Resources TimelyCampus Secure Portal ✔ ✔ ✔
On-Demand Reporting ✔ ✔ ✔
Care Coordination ✔ ✔ ✔
Faculty & Staff Guidance Line ✔ ✔ ✔
Behavioral Health Services Scheduled Counseling* ✔ ✔
TalkNow — On-demand Emotional Support ✔ ✔ ✔
Psychiatry $ $ $
Physical Health Services Medical ✔
Basic Needs Support ✔ ✔ ✔

Compare what is included in each TimelyCare package for California community colleges.

24/7 On-Demand

Budget-friendly ⏺ Extends resources after hours

Student Digital Resources

  • TimelyCare App and Secure Platform
  • Self-Care Content
  • Peer Community
  • 24/7, Live Customer Support

Administrators and Clinical Digital Resources

  • TimelyCampus Secure Portal
  • On-Demand Reporting
  • Care Coordination
  • Faculty & Staff Guidance Line

Behavioral Health Services

  • TalkNow — On-demand Emotional Support
  • Psychiatry available as an add-on

Physical Health Services

  • Basic Needs Support

Behavioral Care**

Around-the-clock ⏺ On-demand support & crisis response

Student Digital Resources

  • TimelyCare App and Secure Platform
  • Self-Care Content
  • Peer Community
  • 24/7, Live Customer Support

Administrators and Clinical Digital Resources

  • TimelyCampus Secure Portal
  • On-Demand Reporting
  • Care Coordination
  • Faculty & Staff Guidance Line

Behavioral Health Services

  • Scheduled Counseling*
  • TalkNow — On-demand Emotional Support
  • Psychiatry available as an add-on

Physical Health Services

  • Basic Needs Support

Complete Care**

Complete student wellness solution ⏺ Unlimited visits

Student Digital Resources

  • TimelyCare App and Secure Platform
  • Self-Care Content
  • Peer Community
  • 24/7, Live Customer Support

Administrators and Clinical Digital Resources

  • TimelyCampus Secure Portal
  • On-Demand Reporting
  • Care Coordination
  • Faculty & Staff Guidance Line

Behavioral Health Services

  • Scheduled Counseling*
  • TalkNow — On-demand Emotional Support
  • Psychiatry available as an add-on

Physical Health Services

  • Medical
  • Basic Needs Support

* Scheduled Counseling (number of sessions equal to 3%/10%/no cap options). Additional sessions available for purchase if limit exceeded.

** Discount for adding ala carte services to a Tier 2 or 3 bundle:
2-3 additional (ala carte) services and get a 4% discount on the overall package
4 or more additional (ala carte) services and get a 8% discount on the overall package

Services can be extended to faculty and staff. To assure the comfort of faculty and staff members, TimelyCare offers unique digital resources focused on this population’s needs, a separate Peer Community, and aggregated-only reporting (i.e., no individual information is shared back to TimelyCampus) so faculty and staff visits with TimelyCare professionals are private.

Let's Talk

Real Results From California Community Colleges

Long Beach City College Expands Access to Mental Health Support

Student sitting outside

Long Beach City College serves a highly diverse student population, including many students balancing class, work, family responsibilities, and other life pressures.

By partnering with TimelyCare, LBCC reduced wait times from days to minutes and expanded access to mental health support during evenings, weekends, and holidays.

Download the Case Study

Diablo Valley College Meets Student Needs With Virtual Care

dvc-slim-case-study-1200x400

Diablo Valley College (DVC) partnered with TimelyCare to support students on and off campus with virtual health care. Today, students are able to access medical and mental health care 24/7 through TimelyCare.

Learn more about DVC’s challenges around health care, the solution, and what results they’ve seen since investing in TimelyCare’s virtual health and well-being platform.

Download the Case Study

Discover Our Tiered Package Options

Behavioral Care and Complete Care Bundles

Choose from these tailored configurations to meet your campus needs and budget:

  • 3% Population Cap: Sessions capped to serve 3% of your student population annually.
  • 10% Population Cap: Sessions capped at 10% of your student population, perfect for those seeking budget certainty with rollover coverage.
  • All Students Option: All students, per-student/per-year.

Extra Capacity Roll-Over

For customers opting for the 10% bundle, any unused visits will roll over to the next year—up to 5% of the total annual sessions—providing flexibility.

Customization Discounts

Add a la carte options–such as Psychiatry, Success Coaching, or Health Coaching–to your Behavioral or Complete package and save!

  • 2-3 Additional Services: Get a 4% discount on your entire package.
  • 4+ Additional Services: Save a generous 8% discount on your overall package cost.

Add Support for Faculty and Staff

Investing in your staff’s mental health builds a stronger community. TimelyCare has packages that extend services beyond students to help faculty and staff thrive.

Our offerings for faculty and staff include:

  • Tailored Resources: Unique digital tools focused on faculty and staff well-being.
  • Private Peer Community: A separate, supportive space for faculty and staff.
  • Aggregated Reporting Only: No individual session information is shared back to the school.

Ready to Transform Your Campus?

Let's Talk

TimelyCare Services

Whether students require medical care or mental health support, TimelyCare offers on-demand access and scheduled appointments with a diverse network of carefully selected providers.

Our comprehensive solution delivers the behavioral health services, physical health services, digital resources, and coaching and support that students need to thrive.

TalkNow TalkNow
Scheduled Counseling Scheduled Counseling
Psychiatry Psychiatry
Care Navigation Care Navigation
Self-Care Content Digital Self-Care
Peer Community Peer Community
MedicalNow MedicalNow
Medical Care Scheduled Medical Care
Health Coaching Health Coaching
Faculty and Staff Support Faculty & Staff Guidance Line
Basic Needs Support Basic Needs Support
Student Success Coaching Success Coaching
Student Success Coaching CrisisNow
TalkNow TalkNow

TimelyCare - Select a Service

TalkNow

On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.

Scheduled Counseling Scheduled Counseling

TimelyCare - Select a Service

Scheduled Counseling

Users can choose the provider who best fits their needs and immediately schedule an appointment, often as soon as the next day.

Psychiatry Psychiatry

TimelyCare - Select a Service

Psychiatry

High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.

Care Navigation Care Navigation

TimelyCare - Select a Service

Care Navigation

Care coordinators can help users make the right care decisions before and after a meeting with a provider.

Self-Care Content Digital Self-Care

TimelyCare - Select a Service

Digital Self-Care

Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.

Peer Community Peer Community

TimelyCare - Select a Service

Peer Community

Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.

MedicalNow MedicalNow

TimelyCare - Select a Service

MedicalNow

The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.

Medical Care Scheduled Medical Care

TimelyCare - Select a Service

Scheduled Medical Care

Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.

Health Coaching Health Coaching

TimelyCare - Select a Service

Health Coaching

Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.

Faculty and Staff Support Faculty & Staff Guidance Line

TimelyCare - Select a Service

Faculty & Staff Guidance Line

This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.

Basic Needs Support Basic Needs Support

TimelyCare - Select a Service

Basic Needs Support

This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.

Student Success Coaching Success Coaching

TimelyCare - Select a Service

Success Coaching

As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.

Student Success Coaching CrisisNow

TimelyCare - Select a Service

CrisisNow

A dedicated phone number that works with your school’s existing crisis number and protocols, connecting students to professional mental health support, 24/7.

Your Partner in Student Well-Being

By choosing TimelyCare, schools unlock a proven path to improved student outcomes, dedicated support, and financial ease.

Explore Your Options

Meet with our team to take an in-depth look at the Behavioral and Complete bundles, or get in touch to customize the perfect solution for your institution.

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TimelyCare is an Educational Partner of NASPA

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