Flexible, Affordable Virtual Care for California Community Colleges
After 5 years of partnership with CollegeBuys, powered by The Foundation for California Community Colleges, and evaluating historical data from over 50 CA CCs and Districts, TimelyCare is pleased to introduce new packages with flexible add-on options.
A Clear Path to the Right Care
The CollegeBuys agreement makes it easier for California community colleges to match TimelyCare services to their campus needs, from immediate TalkNow support to scheduled counseling and broader well-being services.
Students can get help in the moment, continue care as their needs evolve, and access additional support options based on the package their college chooses.
What we’ve been able to put together as part of this agreement covers three primary categories. The way we’ve taken our services and and packaged them up starts with first twenty four seven on demand care. The second goes into behavioral care. And the third is around complete care. There’s opportunity for TalkNow, which is a highly used service. Four minutes or less, students are able to get on on the phone through the app with a provider when they’re in the time of need. This is a critical service, and it’s something that really creates the opportunity for students to have that care at the push of a button. Behavioral care builds on from twenty four seven service by adding scheduled counseling. So as needs develop for a student, they’re able to schedule that that session with a counselor within days, not within weeks or months as as is the case in in in many campuses they might have. Within all these packages, we also have opportunities to be able to adding on services like psychiatric services or other services for faculty and staff support and other opportunities for coaching, whether it’s health coaching or success coaching.
Learn how the agreement organizes TimelyCare services into 24/7 on-demand care, behavioral care, and complete care, with options to add services like psychiatry, coaching, and faculty and staff support.
Real-World Impact, Real-Campus Results
Student Success Starts Here
4.96/5
average provider rating
96%
customer satisfaction (CSAT) score
4.9+
app rating in the Apple Store
450,000+
California community college students served by TimelyCare
5+ years
of partnership with CollegeBuys, powered by the Foundation for California Community Colleges
CollegeBuys Packages for FCCC
Every campus is different. No matter what your students need, our programs offer the flexibility to build a virtual health solution that’s best for your college.
| Services | Feature | 24/7 On-Demand | Behavioral Care** | Complete Care** |
|---|---|---|---|---|
| Budget-friendly ⏺ Extends resources after hours | Around-the-clock ⏺ On-demand support & crisis response | Complete student wellness solution ⏺ Unlimited visits | ||
| Student Digital Resources | TimelyCare App and Secure Platform | ✔ | ✔ | ✔ |
| Self-Care Content | ✔ | ✔ | ✔ | |
| Peer Community | ✔ | ✔ | ✔ | |
| 24/7, Live Customer Support | ✔ | ✔ | ✔ | |
| Administrators and Clinical Digital Resources | TimelyCampus Secure Portal | ✔ | ✔ | ✔ |
| On-Demand Reporting | ✔ | ✔ | ✔ | |
| Care Coordination | ✔ | ✔ | ✔ | |
| Faculty & Staff Guidance Line | ✔ | ✔ | ✔ | |
| Behavioral Health Services | Scheduled Counseling* | ✔ | ✔ | |
| TalkNow — On-demand Emotional Support | ✔ | ✔ | ✔ | |
| Psychiatry | $ | $ | $ | |
| Physical Health Services | Medical | ✔ | ||
| Basic Needs Support | ✔ | ✔ | ✔ |
Compare what is included in each TimelyCare package for California community colleges.
24/7 On-Demand
Budget-friendly ⏺ Extends resources after hours
Student Digital Resources
- TimelyCare App and Secure Platform
- Self-Care Content
- Peer Community
- 24/7, Live Customer Support
Administrators and Clinical Digital Resources
- TimelyCampus Secure Portal
- On-Demand Reporting
- Care Coordination
- Faculty & Staff Guidance Line
Behavioral Health Services
- TalkNow — On-demand Emotional Support
- Psychiatry available as an add-on
Physical Health Services
- Basic Needs Support
Behavioral Care**
Around-the-clock ⏺ On-demand support & crisis response
Student Digital Resources
- TimelyCare App and Secure Platform
- Self-Care Content
- Peer Community
- 24/7, Live Customer Support
Administrators and Clinical Digital Resources
- TimelyCampus Secure Portal
- On-Demand Reporting
- Care Coordination
- Faculty & Staff Guidance Line
Behavioral Health Services
- Scheduled Counseling*
- TalkNow — On-demand Emotional Support
- Psychiatry available as an add-on
Physical Health Services
- Basic Needs Support
Complete Care**
Complete student wellness solution ⏺ Unlimited visits
Student Digital Resources
- TimelyCare App and Secure Platform
- Self-Care Content
- Peer Community
- 24/7, Live Customer Support
Administrators and Clinical Digital Resources
- TimelyCampus Secure Portal
- On-Demand Reporting
- Care Coordination
- Faculty & Staff Guidance Line
Behavioral Health Services
- Scheduled Counseling*
- TalkNow — On-demand Emotional Support
- Psychiatry available as an add-on
Physical Health Services
- Medical
- Basic Needs Support
* Scheduled Counseling (number of sessions equal to 3%/10%/no cap options). Additional sessions available for purchase if limit exceeded.
** Discount for adding ala carte services to a Tier 2 or 3 bundle:
2-3 additional (ala carte) services and get a 4% discount on the overall package
4 or more additional (ala carte) services and get a 8% discount on the overall package
Services can be extended to faculty and staff. To assure the comfort of faculty and staff members, TimelyCare offers unique digital resources focused on this population’s needs, a separate Peer Community, and aggregated-only reporting (i.e., no individual information is shared back to TimelyCampus) so faculty and staff visits with TimelyCare professionals are private.
Real Results From California Community Colleges
Long Beach City College Expands Access to Mental Health Support
Long Beach City College serves a highly diverse student population, including many students balancing class, work, family responsibilities, and other life pressures.
By partnering with TimelyCare, LBCC reduced wait times from days to minutes and expanded access to mental health support during evenings, weekends, and holidays.
Diablo Valley College Meets Student Needs With Virtual Care
Diablo Valley College (DVC) partnered with TimelyCare to support students on and off campus with virtual health care. Today, students are able to access medical and mental health care 24/7 through TimelyCare.
Learn more about DVC’s challenges around health care, the solution, and what results they’ve seen since investing in TimelyCare’s virtual health and well-being platform.
Discover Our Tiered Package Options
Behavioral Care and Complete Care Bundles
Choose from these tailored configurations to meet your campus needs and budget:
- 3% Population Cap: Sessions capped to serve 3% of your student population annually.
- 10% Population Cap: Sessions capped at 10% of your student population, perfect for those seeking budget certainty with rollover coverage.
- All Students Option: All students, per-student/per-year.
Extra Capacity Roll-Over
For customers opting for the 10% bundle, any unused visits will roll over to the next year—up to 5% of the total annual sessions—providing flexibility.
Customization Discounts
Add a la carte options–such as Psychiatry, Success Coaching, or Health Coaching–to your Behavioral or Complete package and save!
- 2-3 Additional Services: Get a 4% discount on your entire package.
- 4+ Additional Services: Save a generous 8% discount on your overall package cost.
Add Support for Faculty and Staff
Investing in your staff’s mental health builds a stronger community. TimelyCare has packages that extend services beyond students to help faculty and staff thrive.
Our offerings for faculty and staff include:
- Tailored Resources: Unique digital tools focused on faculty and staff well-being.
- Private Peer Community: A separate, supportive space for faculty and staff.
- Aggregated Reporting Only: No individual session information is shared back to the school.
Ready to Transform Your Campus?
TimelyCare Services
Whether students require medical care or mental health support, TimelyCare offers on-demand access and scheduled appointments with a diverse network of carefully selected providers.
Our comprehensive solution delivers the behavioral health services, physical health services, digital resources, and coaching and support that students need to thrive.

TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.

Scheduled Counseling
Users can choose the provider who best fits their needs and immediately schedule an appointment, often as soon as the next day.

Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.

Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.

Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.

Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.

MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.

Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.

Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.

Faculty & Staff Guidance Line
This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.

Basic Needs Support
This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.

Success Coaching
As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.

CrisisNow
A dedicated phone number that works with your school’s existing crisis number and protocols, connecting students to professional mental health support, 24/7.
Your Partner in Student Well-Being
By choosing TimelyCare, schools unlock a proven path to improved student outcomes, dedicated support, and financial ease.
Explore Your Options
Meet with our team to take an in-depth look at the Behavioral and Complete bundles, or get in touch to customize the perfect solution for your institution.
