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Support for Public Colleges & Universities

TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the campus health resources at four-year public colleges and universities.

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Student smiling in library

What Virginia Tech
Says About TimelyCare

Gabriella Arriaga
Student
A first-generation student shares how a TimelyCare provider positively impacted her mental health.
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Frances Keene
Vice President for Student Affairs
Explore how TimelyCare helps Virginia Tech reach more students with 24/7 support.
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Ellie Sturgis
Director of Cook Counseling Center
Hear how partnering with TimelyCare helped enable Virginia Tech to retain its campus counselors.
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A 'Perfect Complement' to Virginia Tech's Mental Health Resources

With unprecedented demand for mental health care, Virginia Tech’s leadership recognized several key challenges:

  • Long wait times for support at the Cook Counseling Center
  • Critically needed crisis management and after-hours care
  • Retention of overworked campus clinicians
  • A need to better support faculty and staff well-being
Read the Case Study

By partnering with TimelyCare, Virginia Tech expanded its comprehensive health and well-being resources with virtual care options for its entire campus community.

Ready to Expand Access to Care?

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TimelyCare at a Glance

1 Million People

Nearly 3 million

students served nationwide

Virtual health

4 minutes

average wait time for on-demand emotional support visit

24/7/365

More than 50%

of TimelyCare visits are after hours or weekends

Mental health

81%

of visits result in mental health improvement

Distressed student

58%

of students say they would’ve done nothing without TimelyCare

Creating a Healthier Campus for Public Colleges & Universities

What We Do
  • 24/7 Support
  • 50-State Coverage
  • Broad Range of Care Providers
  • Reliable Access
  • Continuity of Care
  • LMS + EHR Integrations
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What Western Colorado University
Says About TimelyCare

Precious Allen
Student
Hear how TimelyCare’s network of care providers impacts the lives of students at this rural school.
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Brad Baca
President
Shares how TimelyCare complements WCU’s campus resources and helps meet student demand for care.
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Sam Micka
Professor
Hear how partnering with TimelyCare helped students get the care they need, when they need it.
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TimelyCare Provides a 'Sense of Relief' for Students, Faculty, and Staff

As is the case in many rural communities, Western Colorado University (WCU) faced widespread counselor shortages, a lack of care providers, and long wait times for appointments.

WCU needed a solution to help overcome:

  • Growing demand for mental health care
  • Long wait times for therapy
  • Lack of access to mental health counselors
Read the Case Study

With TimelyCare, WCU students can now connect with a mental health professional of their choosing to get the care they need to stay healthy, engaged, and on track to meet their academic goals.

What Campus Leaders and Students
Say About TimelyCare

Rick Gatteau
Vice President for Student Affairs, Stony Brook University
Stony Brook University
“We could not do it better than TimelyCare. There’s just no way.”
Gary Pierson
Dean of Students, Western Colorado University
Western Colorado University
“I believe having a quality mental health program to meet the needs of students leads to increased retention as well as ultimately graduating from the university.”
Frances Keene
Vice President for Student Affairs, Virginia Tech
Virginia Tech
“The investment in mental health does help us keep students here. But, more importantly, I think it’s our obligation that we have with students.”
Student
Stony Brook University
Stony Brook University
“My TimelyCare provider was so amazing. I felt that she really listened to me and gave me amazing advice despite talking to her for the first time. I was so filled with anxiety and doubt prior to my visit, but after I felt so much better and even a little bit empowered to tackle my situation. I couldn’t be more thankful for this service.”
Student
Cal Poly Humboldt
“To be able to go on this app, self-identify, say what’s going on with me, and then being able to find a queer man of color to talk to, that is so rare, and that is the second person I clicked on. That isn’t available to me here and that wouldn’t be available to me without Timely.”
Student
Western Colorado University
Western Colorado University
“Being able to connect to someone who demographically can meet my needs is really great and really helpful. With TimelyCare, you’re prompted to say, this is my ethnicity, this is my race, this is how I identify. If I could have someone who can meet those needs, that is preferred. And I love that.”
Student
University of Virginia
University of Virginia
“My provider listened well and gave excellent counsel. At the same time, she was affirming and emphasized that she was offering strategies for me to choose or not.”
Student
George Mason University
George Mason University
“I had an amazing visit with my provider. She was more helpful than anybody from whom I had sought help before, and I genuinely feel like I’m better situated to choose positive decisions and paths after speaking with her. I cannot imagine a more productive conversation than the one I had with her. I am so appreciative of her help.”
Student
Coastal Carolina University
Coastal Carolina University
“I love the provider I am seeing, and I love the convenience/reliability.”

Let's Collaborate

Please complete the form to learn more about bringing TimelyCare to your campus.

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