Support for Public Colleges & Universities
TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the campus health resources at four-year public colleges and universities.
What Virginia Tech
Says About TimelyCare
A 'Perfect Complement' to Virginia Tech's Mental Health Resources
With unprecedented demand for mental health care, Virginia Tech’s leadership recognized several key challenges:
- Long wait times for support at the Cook Counseling Center
- Critically needed crisis management and after-hours care
- Retention of overworked campus clinicians
- A need to better support faculty and staff well-being
By partnering with TimelyCare, Virginia Tech expanded its comprehensive health and well-being resources with virtual care options for its entire campus community.
Ready to Expand Access to Care?
Ellie Sturgis
Director of Cook Counseling Center
Hear how partnering with TimelyCare helped enable Virginia Tech to retain its campus counselors.
Gabriella Arriaga
Student
A first-generation student shares how a TimelyCare provider positively impacted her mental health.
Frances Keene
Vice President for Student Affairs
Explore how TimelyCare helps Virginia Tech reach underrepresented and underserved students with 24/7 support.
TimelyCare at a Glance
2.3+ million
students served nationwide
5 minutes
average wait time for on-demand emotional support visit
50%
of TimelyCare visits are after hours or weekends
77%
of visits result in mental health improvement
52%
of students say they would’ve done nothing without TimelyCare
Creating a Healthier Campus for Public Colleges & Universities
- 24/7 Support
- 50-State Coverage
- Diverse Care Providers
- Equitable Access
- Continuity of Care
- LMS + EHR Integrations
TimelyCare Services
Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a diverse network of carefully selected providers.
TalkNow
Scheduled Counseling
Psychiatry
Care Navigation
Digital Self-Care
Peer Community
MedicalNow
Scheduled Medical Care
Health Coaching
Faculty & Staff Guidance Line
Basic Needs Support
Student Success Coaching TalkNow
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.
Scheduled Counseling
Scheduled Counseling
Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.
Psychiatry
Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.
Care Navigation
Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.
Digital Self-Care
Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.
Peer Community
Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.
MedicalNow
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.
Scheduled Medical Care
Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.
Faculty & Staff Guidance Line
Faculty & Staff Guidance Line
This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.
Basic Needs Support
Basic Needs Support
This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.
Student Success Coaching
Student Success Coaching
As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.
Our Partners
What Western Colorado University
Says About TimelyCare
TimelyCare Provides a 'Sense of Relief' for Students, Faculty, and Staff
As is the case in many rural communities, Western Colorado University (WCU) faced widespread counselor shortages, a lack of diverse care providers, and long wait times for appointments.
WCU needed a solution to help overcome:
- Growing demand for mental health care
- Long wait times for therapy
- Lack of access to diverse mental health counselors
With TimelyCare, WCU students can now connect with a mental health professional of their choosing to get the care they need to stay healthy, engaged, and on track to meet their academic goals.
Brad Baca
President
Explore how TimelyCare complements WCU’s campus resources and helps meet student demand for care.
Precious Allen
Student
Hear how TimelyCare’s diverse network of care providers impacts the lives of students at this rural school.
Sam Micka
Professor
Hear how partnering with TimelyCare helped enable Virginia Tech to retain its campus counselors.
What Campus Leaders and Students
Say About TimelyCare
Let's Collaborate
Please complete the form to learn more about bringing TimelyCare to your campus.
