Virtual Care & Student Success
Increase student engagement and retention with virtual health and well-being services that keep students happy, healthy, and on track to reach their academic goals.
Virtual Care’s Impact on Campus at a Glance
Retain Students
Investing in effective mental health and emotional support can be the difference between a student staying in school or dropping out. TimelyCare’s mental health support can help keep students retained and enrolled.
Attract Prospective Students
Prospective students and their parents want to know that care will be there for a student whenever, wherever, and however they need it. TimelyCare’s 24/7 mental health resources can be a major factor in the decision to choose your school.
Avoid Staff Burnout
Can your campus health and counseling staff manage the 24/7 support needs of students? With approximately 40% of all TimelyCare visits being after hours or on weekends, TimelyCare can help manage in-the-moment support.
Empirical Evidence: TimelyCare Can Improve Student Retention
In TimelyCare’s new report, we reveal the results of a first-of-its-kind study that evaluates how a college or university’s partnership with TimelyCare can impact student retention.
Using rigorous research methods, we compared retention rates for TimelyCare customers against a well-matched group of non-customers. Analyses represent more than one million students from 316 institutions nationwide, and the report found that, on average, TimelyCare partner schools’ retention rates were 1.3% higher than would be expected if they did not have TimelyCare services.
Explore How Virtual Care Can Impact Your Student Retention Efforts
Supplement Campus Resources &
Expand Access to Help Students Excel
With virtual mental health and medical services available anytime, anywhere, TimelyCare is committed to 24/7 equitable care that enables campus health and improves health outcomes for students.
More than 350 colleges and universities trust TimelyCare to provide complete clinical care, advanced technology, and expert guidance.
TalkNow
Scheduled Counseling
Psychiatry
Care Navigation
Digital Self-Care
Peer Community
MedicalNow
Scheduled Medical Care
Health Coaching
Faculty & Staff Guidance Line
Basic Needs Support
Student Success Coaching TalkNow
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.
Scheduled Counseling
Scheduled Counseling
Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.
Psychiatry
Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.
Care Navigation
Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.
Digital Self-Care
Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.
Peer Community
Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.
MedicalNow
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.
Scheduled Medical Care
Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.
Faculty & Staff Guidance Line
Faculty & Staff Guidance Line
This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.
Basic Needs Support
Basic Needs Support
This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.
Student Success Coaching
Student Success Coaching
As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.
How Success Coaching Supports Students
Every campus is different. TimelyCare’s Student Success Coaching offers the flexibility to build a virtual solution that’s best for your school.
Nicole Trevino, VP for student success, shares how TimelyCare’s Student Success Coaching complements campus resources and builds on the existing student success framework, helping students overcome barriers and maximize the resources they need to be successful.
Academic Preparedness
Students can receive help to navigate college, with offerings such as study skills, goal setting, time management, note-taking strategies, and how to communicate with faculty.
Financial Wellness
Success Coaches can provide support for financial concerns, such as managing a budget and searching for scholarships.
Career Readiness
Students getting ready to enter the workforce can receive the support they need to find success after school, including resume review, LinkedIn profile review, interview preparation, and personal branding guidance.
Ready to Transform Your Campus?
TimelyCare Helps Develop Resilience at Campuses Across the Country
- Community Colleges
- HBCUs
- Online Populations
- Public Institutions
- Private Institutions
- University Systems
What Higher Ed Says About TimelyCare
Support the Success of Your Students
Please complete the form to learn more about TimelyCare’s virtual health and well-being platform that takes a holistic approach to supporting student success.
