Virtual Health & Well-Being for Higher Education
Students at the U.S. News & World Report's
Top Colleges & Universities
47%
of students said they would have done nothing without TimelyCare
39% of students used TimelyCare’s services for after-hours visits
63%
of students said stress, anxiety, or depression was a concern during their visit
74%
of visits where students reported mental health improvement
UVA Partners with TimelyCare for On-Demand Mental Telehealth Services
Read why the University of Virginia partnered with the leading telehealth firm with expertise in higher education to get students instantaneous, around-the-clock, and free mental health services.
TimelyCare Services
Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a diverse network of carefully selected providers.
TalkNow
Scheduled Counseling
Psychiatry
Care Navigation
Digital Self-Care
Peer Community
MedicalNow
Scheduled Medical Care
Health Coaching
Faculty & Staff Guidance Line
Basic Needs Support
Student Success Coaching TalkNow
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.
Scheduled Counseling
Scheduled Counseling
Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.
Psychiatry
Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.
Care Navigation
Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.
Digital Self-Care
Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.
Peer Community
Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.
MedicalNow
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.
Scheduled Medical Care
Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.
Faculty & Staff Guidance Line
Faculty & Staff Guidance Line
This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.
Basic Needs Support
Basic Needs Support
This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.
Student Success Coaching
Student Success Coaching
As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.
Integrated with
Your Campus
Our student-centered platform offers the virtual health and self-care resources that your students need, and it’s designed to seamlessly integrate with your campus and IT ecosystem.
Video, Phone, or Video Chat
Students may choose the visit modality that works best for them.
Easy Scheduling
Simple, flexible scheduling enables student to choose their provider, day, and time. And students can cancel a visit and easily choose the next available time.
Multi-Party Visits
Students can choose to add a parent, translator, or even an advisor to the conversation.
Nudges and Notifications
We send “nudges” and visit reminders to keep students connected to care.
SSO and Accessibility
Single sign-on (SSO) makes it easy to register new students. Our web app is also fully accessible for the hearing and vision impaired.
Secure and Compliant
TimelyCare is compliant and certified for HIPAA, SOC 2 Type II, HECVAT, and PCI, and is audited and tested for accessibility using VPAT 2.4 standard.
Let's Talk Virtual Health Care for Students
Complete the form to learn how virtual health and well-being resources can positively impact your institution’s students.
