Virtual Care Customized for Your Campus
With partnerships at over 300 college and university campuses supporting over one million students, TimelyCare understands the healthcare challenges in higher education.


Are you not able to meet the demand for mental health care on campus? Do your medical or mental health services have long wait times? Is on-campus provider burnout an issue? TimelyCare helps solve the challenges that your campus faces in meeting students’ need for care.
Our 24/7 services fill gaps in care and relieve the burden of on-campus resources. TimelyCare’s higher education experts will work with your institution to create a virtual health and well-being program that meets the unique needs of your campus.
Building Your Virtual Care Program
1.
Campus Discovery
We start by evaluating your organization’s goals, pain points, and student population.2.
Program Design
Together, we identify the program features that meet your students’ physical and mental health needs.3.
Program Marketing
Our student marketing efforts enhance your existing campus promotions and are customized to meet your program and institution needs.4.
Program
Launch
Your virtual health program will be up and running and integrated with on-campus health services in as few as 60 days.
5.
Expert Support
A dedicated client success team will evaluate program performance and offer smart recommendations that turn insight into action.Our student-centered platform offers the virtual health and self-care resources that your students need, and it’s designed to seamlessly integrate with your campus and IT ecosystem.
TimelyCare Services
Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a diverse network of carefully selected providers.
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level behavioral health professionals.
Scheduled Counseling
Students may schedule appointments with the providers of their choice, at times that work for them, typically within 7 days.
Psychiatry
Virtual visits are coordinated through the campus counseling center, with treatments limited to non-controlled substances.
Care Navigation
Care coordinators can help students make the right care decisions before and after a meeting with a provider.
Self-Care Journeys
Provides students 24/7/365 access to evidence-based tools and techniques to navigate the unique health challenges they face.
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S. and it helps students decrease ER visits to avoid costly medical bills.
Scheduled Medical Care
Students can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Through personal health coaching, students can receive guidance to support lifestyle changes, healthy habits, and the transition from home to campus life.
Faculty and Staff Support
This is a dedicated phone line for your faculty and staff to reach our care team for guidance and support for students in distress.
Peer Community
Peer Community is a 24/7, inclusive, and positive support system for students. Day or night, it helps students know they are not alone in their health and well-being journeys.
Customize Your Virtual Health Program
Fill out the form to be connected with a TimelyCare sales representative who can help you build the best virtual health program for your needs.