About Us
TimelyCare is the most trusted virtual health and well-being solution for learning communities.
Virtual Health Care That Helps Educational Communities Thrive
At TimelyCare, we believe well-being drives success. That’s why we provide virtual care for students, faculty, and staff across K-12 and higher ed. From mental health to medical support, our platform expands access, complements campus resources, and fosters resilient communities—anytime, anywhere—helping schools improve outcomes, boost retention, and build a culture where everyone can thrive.
Our Values
We’re united by purpose and compassion, committed to helping students thrive every day.
We lead with integrity and take ownership of our impact on students, partners, and one another.
We pioneer creative solutions that expand access and adapt to evolving campus needs.
We grow our impact and our people, pursuing excellence in virtual health and well-being.
Every interaction matters. We aim to deliver care experiences worthy of trust and recommendation.
We’re here to transform lives. By improving access and outcomes, we help entire communities thrive.
Our Mission
To foster student success and improve the health and well-being of campus communities.Our Vision
To empower students, educators, and staff to be well and thrive in all aspects of their lives.
Commitment to Inclusion
At TimelyCare, we are dedicated to supporting the success and well-being of all learning communities. As an extension of campus health and counseling resources, we strive to provide quality, convenient care for everyone. Our team is committed to ensuring easy access to services that respect the unique needs of every individual. Our broad network of providers and coaches represents a wide range of backgrounds, enabling us to connect with the people we serve in meaningful ways. We work with partner schools nationwide to offer effective care tailored to each individual’s circumstances. No matter who you are or where you’re from, TimelyCare is here to help you thrive.
TimelyCare at a Glance
Services available
24/7/365
Licensed providers in
all 50 states
most trusted virtual health and well-being provider
Nearly 3 million
students served nationwide
400+
campus partners in the U.S.
Ready to Expand Access to Care?
Recognition for TimelyCare
Our Story: Guided by Compassion, Built for Higher Education
TimelyCare began with a shared mission: to support student success through accessible, compassionate care. In 2017, co-founders Luke Hejl, Chris Clark, and Alan Dennington, M.D.—classmates from Abilene Christian University—launched the first virtual health solution built for higher education. What started in a Texas college town is now a nationwide movement, delivering 24/7 mental health and medical support to students, faculty, and staff across hundreds of campuses.
Co-Founders Chris Clark, Luke Hejl, and Alan Dennington, M.D.
The History of TimelyCare
Abilene Christian University became the first partner school
Added mental health services TalkNow and scheduled counseling
Raised $4.4 million Series A from Argenta Partners
Immediately introduced Campus.Health in response to COVID-19
Added health coaching and psychiatry services
Introduced faculty and staff support for campuses
Received a $60 million investment from JMI Equity; served 80+ campuses
TimelyCare’s proprietary technology made it easier than ever for students to connect to care
Introduced basic needs support for community college students
Introduced Peer Community in TimelyCare.
TimelyCare is trusted to serve 1+ million students at 200+ campuses
TimelyMD announces its new company name is TimelyCare
Added Self-Care Journeys to TimelyCare's tools and resources to address some of the top issues that impact academic performance
TimelyCare is trusted to serve 2+ million students at 300+ campuses
TimelyCare is trusted to serve 2.3+ students at 350+ campuses
TimelyCare is recognized with 19x awards for leadership, growth, innovation, and culture
TimelyCare extends access to virtual health care to K-12 educators and staff to combat burnout
TimelyCare adds Student Success Coaching to help students achieve their goals in the classroom and in life
Reported first nine months of monitoring PHQ-9 (depression) and GAD-7 (anxiety) progress for TimelyCare users
CrisisNow launched to provide a direct phone line with immediate, compassionate support; expanding crisis support outside the TimelyCare app.