Meet Students Where They Are

“By thoughtfully adopting a framework that promotes positive physical and mental health, we are prioritizing the whole-student experience and emphasizing an environment of emotional balance, creating community and purpose, and supporting financial, physical, and social well-being. We want to create a campus culture of resilience, and demonstrate our commitment to student success by empowering students to take actionable steps forward in their journey to wellness.”

Jon Dooley
Vice President for Student Life
Elon University

“We have requested that there are some therapists of color that look like our students so that it could help to address the stigma around mental health and make our students a little bit more comfortable with accessing and utilizing the services. Even down to the marketing — we specifically requested that the images and promotion have persons of color to represent different cultures … And so we are just happy that we’re able to meet their needs in this way, especially on an HBCU campus.”

Tierra Parsons
Director of Counseling Services
Johnson C. Smith University

“We have to have a holistic approach to meeting these students’ needs, especially post-pandemic in which our world got really turned upside down. In order for us to be effective, we need to make sure we’re looking at the whole student, we’re looking at the whole situation and identifying how we can help with each of those pieces. The more pieces we can put into place the better we can be able to support them.”

Jerrod Hinders
Counseling Center Coordinator
Amarillo College

“As a rural community in Colorado, TimelyCare can really help students connect with someone to help them talk through their problems or a mental health crisis where some physical service in the Valley may not be available to them. Whether that’s because their health insurance doesn’t provide coverage for that provider, or if it’s because there just isn’t appointment availability because there’s a lot of people trying to see the very limited counselors … having that resource available is critical. And being able to connect any time of the day, at the click of a button, is truly incredible.”

Sam Micka
Assistant Professor of Computer Science
Western Colorado University

“The health and well-being of our students is a top priority for me and our university as a whole. The ability to give our students 24/7 access to the mental health care they need will be a significant supplement to the in-person services available on our campuses. When students have the resources they need to best manage their health, they are better positioned for a successful experience at IU.”

Pamela Whitten
President
Indiana University

“A year ago, retention of counselors was huge, a huge problem. We were losing six to seven counselors a year. Having access to TimelyCare to help what we’re doing, our ability to retain our counselors has improved significantly … it has really helped us with retention, and it’s really helped morale.”

Ellie Sturgis
Director of Cook Counseling Center
Virginia Tech

“[TimelyCare, formerly TimelyMD] helps us in reaching a broader group of students that we might not be reaching through our traditional counseling services. We have been surveying students to get a sense of their experience … I’ve been struck by the number of students who said if we didn’t have TimelyCare in place, they wouldn’t have reached out.”

Kevin Shollenberger
Vice Provost for Student Health and Well-being
Johns Hopkins University

“Having the more informal ability to share what you’re going through without it being an appointment with a counselor is huge. With the Peer Community feature [in TimelyCare], I think people enjoy getting stuff off of their chest and sharing it anonymously. Reading and responding to the posts, even giving little responses like, ‘you’re not alone,’ helps me in my own life and feeling comfortable to say, ‘I think I’m ready to talk with someone.’ Whether they take that next step or not is up to them, and they know the option is always available through TimelyCare.”

Jillian Allen
Active Minds Student Leader
University of Virginia

“There is no greater priority than the health and safety of our students and we recognize the additional pressures our student-athletes face in addition to their academic workloads. TimelyCare’s ease of use, convenience, and immediacy make it easier than ever for our students to get on-demand support.”

Dr. Jaime Gordon
Director of Athletics
Morehead State University

“Prevention is worth every bit of upfront work that you can manage on your campus, which includes having a comprehensive toolbox of resources for students to support their own mental health, which will inevitably turn into students supporting each other. Being understood in a crisis is so significant – it is critical to prepare, which includes knowing your campus, knowing what your students’ needs are, and responding to current events accordingly.”

Hillary Jones
Director of Acute Mental Health Care, Crisis Response, and Care Management
Case Western Reserve University