Equip Your Educators to Support Students
When a student shows signs of stress or potential crisis, your faculty are often first responders. Our 24/7 Faculty & Staff Guidance Line provides them with an expert on speed dial to help them navigate the situation.
Guidance for When it Matters Most
Faculty want to help, but can lack support or knowledge about resources to help.
- 76% of faculty say mental health support is part of their role, yet many say they lack training.¹
- 83% feel comfortable talking to students about mental health, but only one-third get formal training each year.²
- 1-in-3 students say there’s no campus adult they’d approach when in crisis.³
Sources:
¹ University of Iowa survey of Iowa community-college faculty (Inside Higher Ed, Mar 6, 2024)
² Healthy Minds Study 2023-24 Faculty/Staff Report (ACE Higher Ed Today, Oct 2,8 2024)
³ Kentucky Council on Postsecondary Education “Mental Health on Campus” Report (Feb 2025)
Hear how Davidson-Davie Community College empowers faculty and staff to support students in real time—using TimelyCare to direct them to care when it matters most.
How Does the Faculty and Staff Guidance Line Help Your Campus?
Students thrive when a strong support network surrounds them, and on your campus, faculty and staff are often the first to spot a student in distress. By equipping them with TimelyCare’s 24/7 Faculty & Staff Guidance Line, you give every professor, advisor, and coach instant access to guidance to resources available for students.
The result? Your team leads students to help quickly, and their college journey stays on track.
One phone number for faculty & staff to call for advice
Clear, step-by-step guidance for faculty and staff on how to connect students to mental health resources
Faculty and staff can help guide students to the right level of support
Ensure Your Team Knows How to Support Students
How Does the Faculty & Staff Guidance Line Work?
Call Anytime
Faculty, advisors, coaches, or other staff can call TimelyCare, 24/7.
Consult an Expert
They’ll listen, assess needs, and recommend next steps.
Direct to Resources
Faculty and staff are empowered to guide students to support.
FAQs
Any college or university employee, including faculty, staff, coaches, or administrators.
Yes, TimelyCare is available to connect and provide guidance—day or night, weekends, and holidays.
Faculty and staff are encouraged to call whenever a student shows signs of distress and the faculty or staff member is uncertain where to send the student for help.
See it in Action
Help your campus thrive—get started with Health Coaching today.
