Virtual Care for University Systems
TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the campus health resources offered by university systems.
What Indiana University
Says About TimelyCare
Indiana University Ensures Access to Support for Every Student
With students spread across nine campuses—plus a growing online population—Indiana University needed a flexible solution that could adapt to the unique challenges of students in diverse learning environments. TimelyCare helps address:
- Consistent access to care for students across its variety of campus environments
- Flexible support for those balancing school, work, and family responsibilities
- Equitable resources for both in-person and online learners, available anytime, anywhere
With TimelyCare, Indiana University strengthens student well-being across every campus and online.
Ready to Expand Access to Care?
TimelyCare at a Glance
Nearly 3 million
students served nationwide
4 minutes
average wait time for on-demand emotional support visit
More than 50%
of TimelyCare visits are after hours or weekends
81%
of visits result in mental health improvement
58%
of students say they would’ve done nothing without TimelyCare
Texas State University Expands Mental Health Access Beyond Campus Walls
With growing demand for counseling and limited capacity in its on-campus center, Texas State University needed a solution that could complement existing services and reach more students. TimelyCare helps address:
- Increased demand for counseling services post-pandemic
- Students seeking support during evenings, weekends, and after hours
- Limited on-campus counselor capacity to meet demand
- The need for more provider options, including those with diverse identities
- Expanding access to students who may not otherwise seek on-campus services
By partnering with TimelyCare, Texas State University serves a broader population of students, with nearly 40% accessing care outside campus counseling center hours. The partnership extends flexible, diverse, and immediate mental health support to help students thrive.
What Campus Leaders and Students
Say About TimelyCare
Creating a Healthier Campus for University Systems
- 24/7 Support
- 50-State Coverage
- Qualified Care Providers
- Reliable Access
- Continuity of Care
- LMS + EHR Integrations
- Basic Needs Assistance
Personalized Care for Your Campus
Research shows that a lack of representation in health care providers can lead to negative health outcomes. And, while a study from the Journal of Adolescent Health found that 40% of Black college students requested campus health services, only 11.7% of the campus counseling center staff across the country are Black.
With over 50% of our provider network identifying as people of color, TimelyCare is committed to offering college students, faculty, and staff a provider network that reflects your campus. And with TimelyCare’s scheduled mental health and medical visits, students are able to select the provider they want to get the care that they need.
Our Partners
Let's Collaborate
Please complete the form to learn more about TimelyCare’s virtual health and well-being programs for your university system.
