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24/7 On-Demand Emotional Support for College Students

Connect students with mental health support in 4 minutes on average, 24/7. Extend your counseling center’s reach after hours, on weekends and during academic breaks.

See How TalkNow Works
Male college student sitting at desk

Support Students the Moment They Need It Most

Students need support beyond counseling center hours, including nights, weekends, and academic breaks.

TalkNow gives students 24/7 access to mental health support when campus resources are closed, giving your counseling team a trusted extension of care.

One of the the big things that students tend to engage with is a TalkNow feature. Being able to connect with someone, right in the instance, right at the moment, at their fingertips, on their own time, has been such a help for us. We’re seeing that about forty percent of our students are really accessing services when our campus based services are closed. And so we’re able to, meet students again on the schedule, where they are in a modality that they’re excited about.

 

Hear how Texas State University uses TalkNow to provide after-hours emotional support that helps students whenever they need it.

What Students Say About TalkNow

Student
Indiana University
Indiana University
“It’s so nice having access to the TalkNow feature where you can talk directly to someone at night when it feels like no one else is awake or around and you feel kind of isolated. It helps give you a human connection during those times.”
Student
Western Colorado University
Western Colorado University
“It’s really nice to have TimelyCare in between moments where I know I have finals coming up, or I have three exams and a presentation, so it’s like, let me make a call. Let me do what I need to help me get through this hard time.”
Student
Virginia Tech
Virginia Tech
“I decided to take a proactive approach so that I could deal with the mental health issues I was facing. I decided to reach out with TimelyCare. Every time I’ve used TalkNow, I have immediately felt better.”

Immediate Support With Measurable Impact

Support should do more than reduce wait times. Help students feel better, stay connected to care, and keep moving forward.

In fact, 91% of students who used TalkNow reported mental health improvements. ¹

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Connect with a mental health professional in 4 minutes on average

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Access support 24/7, including nights, weekends, and holidays

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Get immediate emotional support for anxiety, stress, grief, loneliness and academic pressure

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Includes crisis assessment and support when needed

Give Students Support Beyond Campus Hours

Explore TalkNow for Your Campus

How TalkNow Works

TalkNow sessions are 30 minutes and give students space to talk through what they’re facing and determine the right next step.

Number 1

Connect in Minutes

Request a TalkNow visit and connect in minutes with a mental health professional.

Number 2

Talk Through What’s Going On

The conversation can focus on stress, anxiety, grief, loneliness, academic pressure or whatever the student is facing.

Number 3

Get the Right Next Step

Each visit ends with support for what the student is facing now. If ongoing counseling is appropriate, the provider can connect the student with Scheduled Counseling for ongoing therapy.

FAQs

How does TalkNow work alongside a campus counseling center?

TalkNow extends your existing mental health support when the counseling center is closed or students need support right away. Campus providers can also coordinate care through secure sharing of care plans and visit documentation.

What happens if a student needs ongoing counseling?

If ongoing counseling is appropriate, the provider can connect the student with Scheduled Counseling or the school’s preferred resource for ongoing therapy.

How does TalkNow support students in crisis?

TalkNow includes crisis assessment and support, so providers can respond based on the student’s needs during the visit.

Is TalkNow the same as therapy?

No. TalkNow provides on-demand emotional support for immediate needs. Scheduled Counseling provides ongoing therapy with a licensed counselor.

Can campuses purchase TalkNow separately from Scheduled Counseling?

Yes. Campuses can purchase TalkNow on its own or pair it with Scheduled Counseling based on their needs.

Ready to Give Students Support Whenever They Need It?

Give students 24/7 access to emotional support and extend the reach of your campus mental health resources.

¹ Internal TimelyCare data
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TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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