Peer Community: A Safe Space for Students to Connect
Open & Honest Student Experiences
This anonymous, peer-to-peer support within the TimelyCare platform provides students a place to connect with other students across the country who face similar challenges. Since peer support may be the first step in seeking care, it also helps to remove the stigma of seeking mental health support, promotes treatment engagement, and reaches a wider demographic.
Peer-to-peer support is not a substitute for counseling from a licensed mental health provider. However, it can be the first step a student takes to experience support, encouraging them to try formal counseling or talk therapy within TimelyCare.
In a safe environment, students can anonymously share their thoughts, feelings, and emotions with the nationwide community of students experiencing many of the same challenges.
Students can also anonymously reply to other TimelyCare students from across the nation to show support to those taking the first step in getting help.
Another way students can engage is to click the “heart” icon. This shows support and lets them know they’re not alone in their health and well-being journey.
Keeping Students Safe
All posts within the Peer Community feed are anonymous, using only first and last initials to ensure privacy of students.
Licensed clinical staff equipped with AI moderation ensures community standards and prevents abuse, such as offensive language, hate speech, and personal identification.
When first accessing Peer Community, students accept moderation rules and acknowledge that it’s a safe space where students across the country can share, review posts, and support each other. These moderation rules may delay publishing a post that is flagged for review.
Care Coordinators will proactively reach out to students who show signs of distress. They will also suggest options for the next level of care in the TimelyCare platform and/or through on-campus resources.
Deliver Peer-to-Peer Support for Students
Want to learn more about the TimelyCare Peer Community? Complete the form and one of our higher education experts will follow up with more information about how peer-to-peer support can integrate with your campus.