Support for Private Colleges & Universities

TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the campus health resources of Historically Black Colleges and Universities.

What Elon University
Says About TimelyCare

Anita Hodnett
Director of Counseling
By simplifying access to a comprehensive suite of services, TimelyCare empowers students to thrive.

Emma Bach
Student
When campus life feels overwhelming, TimelyCare makes it easy to reach someone anytime, anywhere.

Dr. Ginette Archinal
Medical Practitioner
A quick call to TimelyCare means students get answers, prescriptions, and peace of mind—fast.

Jana Lynn Patterson
AVP for Student Life & Dean of Students
TimelyCare has become part of Elon's culture, reducing concerns and reinforcing trust in the insitution's support systems.

Jon Dooley
VP for Student Life
Today’s students are more open about mental health—TimelyCare meets them where they are.

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"Exactly What Our Campus Community Needed"

Elon University is committed to a comprehensive approach to student well-being that supports success inside and outside the classroom. With more than 7,000 students and growing demand for both medical and mental health services, the university needed a solution that could:

Expand access to medical and mental health care anytime, anywhere
Support a counseling center team with a limited staff of clinicians
Help students manage stress—one of the top barriers to academic success
Provide flexible, immediate care for students on campus and away at internships or study programs

TimelyCare extends Elon’s medical and counseling services, giving students on-demand access to providers who understand college life. It’s been a “force multiplier,” ensuring care is available anytime, anywhere—strengthening the university’s culture of well-being.

Ready to Expand Access to Care?

TimelyCare at a Glance

Nearly 3 million

students served nationwide

4 minutes

average wait time for on-demand emotional support visit

More than 50%

of TimelyCare visits are after hours or weekends

81%

of visits result in mental health improvment

58%

of students say they would’ve done nothing without TimelyCare

Creating a Healthier Campus for Private Colleges & Universities

24/7 Support
50-State Coverage
Qualified Care Providers
Reliable Access
Continuity of Care
LMS + EHR Integrations

TimelyCare Gives Students "Access to the Care They Need"

At Abilene Christian University, campus resources couldn’t keep up with students’ demand for both physical and mental health care. They needed a virtual care solution to provide:

24/7 access to care for students to complement campus resources
In-the-moment mental heath support
A comprehensive solution for both physical and mental health care

Hear why Kevin Campbell, SVP of Operations at Abilene Christian University, says that 24/7 access to care is “extremely critical” to support students.

What Campus Leaders and Students
Say About TimelyCare

Jana Lynn Patterson

Associate Vice President for Student Life/Dean of Students, Elon University

“We could easily look at all our yearly expenses and determine that TimelyCare was worth the return on investment.”

Janet Smith Dickerson

Former VP of Student Affairs, The Claremont Colleges

“Right now on our campuses, we have a preference for students being seen in person by a therapist because they have that access, but they also are making excellent use of the TimelyCare platform, checking in on evenings and weekends. In fact, that’s the preferred mode of care now for our graduate students.”

Ken Grcich

Former Senior Associate Dean of Student Affairs, University of Redlands

“The collaboration of the counseling center and virtual services can provide a powerful pathway for a student to receive care 24 hours a day, 365 days a year.”

Student

Johns Hopkins University

“The instant connection is the best—because when you’re having a problem, you want to talk to someone now versus having to wait and losing the ability to process, or letting things build up.”

Student

Claremont McKenna College

“TimelyCare saved me.”

Student Chair

Student Union Health and Wellness Committee, Washington University in St. Louis

“I’m really glad to see the university is prioritizing student mental health. There has always been a need for more counseling, an issue that COVID only exacerbated. I think telehealth is going to be an effective way to reach students who can’t make it to [the university’s on-campus wellness center] during their regular hours or can’t wait for an appointment.”

Student

Middlebury College

“I love how simple and easy it is to make appointments, how easy it is to schedule in advance and change times if I need to. I also love the summaries I get from every provider and care service … they’re so helpful.”

Kevin Campbell

Senior Vice President of Operations, Abilene Christian University

“Cost effective, convenient, a great user experience and fully integrates with the care we provide in our campus clinic. TimelyCare not only enables us to provide better care for our students, it also improves public health for our residential community.”

Explore a Virtual Health Solution for Private Colleges & Universities

Our team of higher education experts is ready to talk with you about the challenges you face to support student health and well-being. Get the conversation started today.

Segment – Private

Support for Private Colleges & Universities

What Elon University
Says About TimelyCare