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Virtual Care for Faculty & Staff

TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the campus health resources that support faculty and staff in higher education and K-12 educational settings.

Let's Talk
Teacher at desk

What Faculty & Staff
Say About TimelyCare

Regina Ray
Embedded Counselor - Residential Well-Being
Virginia Tech
Hear why it's important for faculty and staff to have access to virtual support through TimelyCare.
Davien Armstrong
Case Manager, Student Resources & Empowerment Center
Tidewater Community College
Hear how TimelyCare improves the health and well-being of faculty and staff by expanding access to support.
Saad Khan
Mental Health Initiatives Coordinator
Virginia Tech
Hear about Saad's experience using TimelyCare and selecting a provider that meets his needs.
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"Faculty and Staff Need Resources More Than Anything"

Faculty and staff report being more stressed than ever, and that can keep them from being their best for students. Extend access to 24/7, on-demand health and well-being resources for your employees with no need for insurance and no copays.

From an online peer community and scheduled counseling to self-care tools and health coaching, TimelyCare helps you create a healthier work culture.

Get Started

Hear from education leaders about how Faculty and Staff Care makes a positive impact on their campuses.

24/7 Support for Education Employees

With TimelyCare, higher education faculty and staff and K-12 teachers, administration, and support staff no longer have to find time for in-person appointments through campus health centers, counseling centers, or off-site resources. 

Additionally, the 24/7 care provided to employees is separate from any student resources provided through TimelyCare. That means care records and health information do not go back to the institution, ensuring privacy.

With no insurance requirement and no-cost visits, TimelyCare ensures your team gets the care they need when they need it.

Explore TimelyCare's Services
35%
of higher ed faculty report feeling burned out "always" or "very often"
U.S. Workers' Burnout Rates by Industry, Gallup, 2022
No. 1
most burnt-out profession in the U.S. is K-12 teachers
U.S. Workers' Burnout Rates by Industry, Gallup, 2022
5 in 10
have considered leaving their job because of burnout, increased workload, and stress
Nationwide survey of higher education faculty and staff, December 2023
44%
of teachers in K-12 school report feeling burned out "always" or "very often"
U.S. Workers' Burnout Rates by Industry, Gallup, 2022
38%
of teachers say they are "often" or "always" emotionally exhausted.
Global survey of public administration faculty, February 2023
6 in 10
identified mental health issues such as stress, anxiety, or depression
Nationwide survey of higher education faculty and staff, December 2023
3 in 4
believe supporting students’ mental health is a job expectation
Nationwide survey of higher education faculty and staff, December 2023
90%
of teachers claim that feeling burnt out is a serious problem
National Education Association, 2022
Over half
of teachers say they will leave teaching sooner than originally planned
National Education Association, 2022

Ready to Expand Access to Care?

Get Started

TimelyCare at a Glance

Virtual health

4 minutes

average wait time for on-demand emotional support visit

24/7/365

More than 50%

of TimelyCare visits are after hours or weekends

Mental health

81%

of visits result in mental health improvment

Distressed student

58%

say they would’ve done nothing without TimelyCare

Cybersecurity

Security

TimelyCare is compliant and certified for HIPAA, SOC 2 Type II, HECVAT, and PCI.

SSO security

SSO

Single sign-on (SSO) makes it easy for students, faculty, and staff to register and use TimelyCare without a new password.

Devices

Accessibility

TimelyCare is audited and tested for accessibility using VPAT 2.4 standard, and our web app is fully accessible for the hearing and vision impaired.

TimelyCare Services

We designed our platform specifically for education. With TimelyCare, equitable, in-the-moment access to care seamlessly integrates with your school’s ecosystem of support.

Whether teachers, faculty, and staff require medical care or mental health support, TimelyCare offers on-demand access and scheduled appointments with a network of carefully selected providers.

Our comprehensive solution delivers services from qualified providers who reflect your campus community, as well as self-guided and peer community resources they can use anytime, anywhere.

TalkNow TalkNow
Scheduled Counseling Scheduled Counseling
Psychiatry Psychiatry
Care Navigation Care Navigation
Self-Care Content Digital Self-Care
Peer Community Peer Community
MedicalNow MedicalNow
Medical Care Scheduled Medical Care
Health Coaching Health Coaching
TalkNow TalkNow

TimelyCare - Select a Service

TalkNow

On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.

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Scheduled Counseling Scheduled Counseling

TimelyCare - Select a Service

Scheduled Counseling

Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.

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Psychiatry Psychiatry

TimelyCare - Select a Service

Psychiatry

High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.

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Care Navigation Care Navigation

TimelyCare - Select a Service

Care Navigation

Care coordinators can help users make the right care decisions before and after a meeting with a provider.

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Self-Care Content Digital Self-Care

TimelyCare - Select a Service

Digital Self-Care

Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.

Learn More
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Peer Community Peer Community

TimelyCare - Select a Service

Peer Community

Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.

Learn More
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MedicalNow MedicalNow

TimelyCare - Select a Service

MedicalNow

The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.

Learn More
Arrow

Medical Care Scheduled Medical Care

TimelyCare - Select a Service

Scheduled Medical Care

Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.

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Arrow

Health Coaching Health Coaching

TimelyCare - Select a Service

Health Coaching

Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.

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Supporting Teachers, Faculty & Staff to Create a Healthier Campus

Get Started
  • 24/7 Support
  • 50-State Coverage
  • Qualified Care Providers
  • Reliable Access
  • Continuity of Care
  • LMS + EHR Integrations
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How TimelyCare Impacts
Education

Dr. Zia Hasan
VP for Assessment & Information Services, Claflin University
Claflin University
“I think employers who want to retain employees have to provide this service.”
Letitia Carrington
Case Manager, Student Resources & Empowerment Center, Tidewater Community College
Tidewater Community College
“Faculty and staff need a listening ear, someone to listen to feel more supported, because faculty and staff as well as myself, we face issues as well as students, so we just need someone to listen and hear us out.”
Brad Baca
President, Western Colorado University
Western Colorado University
“TimelyCare certainly helped us by providing an immediate resource for students, faculty, and staff. It was an easy decision to say, ’Let’s expand this relationship to include the service for faculty and staff.’”
Julie Carlson
Health Educator, Employee Wellness, Virginia Tech
Virginia Tech
“We wanted to have some additional options to be able to provide employees. I think a big challenge is that we have a subset of our employees that don’t qualify for health insurance benefits, and so we wanted to be able to provide a resource that would be available to everyone. We’re thrilled that Virginia Tech is offering TimelyCare to all employees.”

Explore a Virtual Health Solution for Your Employees

Our team of education experts is ready to talk with you about the challenges you face to support the health and well-being of faculty and staff at your school. Get the conversation started today.

Learn More
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TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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