TimelyCare Appoints Key Mental Health and Student Success Leaders to Executive Team

(FORT WORTH, Texas) — TimelyCare, higher education’s most trusted virtual health and well-being provider, is welcoming Dr. Nicole Guerrero Trevino and Dr. Jerry Walker to its leadership team. They join TimelyCare to strategically advance the organizational vision to empower college students to be well and thrive in all aspects of their lives.

Dr. Nicole Guerrero Trevino joins the TimelyCare team as Vice President for Student Success. Bringing more than two decades of experience in student affairs and academic affairs, Trevino oversees the development and delivery of TimelyCare’s support services to drive student engagement, retention and success. She comes to TimelyCare from St. Edward’s University in Austin, Texas, where her distinguished career included serving as the Associate Vice President of Student Success, Director of University Retention Programs, and Associate Dean of Students.

During her tenure at St. Edward’s University, Trevino played a key role in shaping student success initiatives. Her portfolio encompassed overseeing the Student Success Center, crafting and executing strategic plans and programs for university retention, and collaborating with leadership teams on retention initiatives.

She holds a master’s degree in Human Services from St. Edward’s University and a Ph.D. in Education from the University of the Incarnate Word in San Antonio.

Dr. Jerry Walker is the new Executive Director, Mental Health Services, overseeing the care quality, operational efficiency, and strategic direction of TimelyCare’s expansive network of mental health providers. Before joining TimelyCare, Walker was a manager of three behavioral health departments for the largest hospital system in Nebraska and lecturer for the University of Nebraska graduate school and medical school.

A U.S. Air Force Veteran, Dr. Walker is a licensed clinical psychologist, board-certified in counseling psychology (ABPP), who has managed mental health, suicide prevention, disaster behavioral health, integrated primary care behavioral health, and substance abuse prevention and treatment programs at Joint Base Langley-Eustis in Virginia. He then worked as the director of health and wellness for a large military intelligence organization, serving as both a clinical psychologist and industrial/organizational psychological consultant. Dr. Walker has also worked as a sports psychologist and private practitioner (in-person and telehealth).

He earned a Ph.D. in counseling psychology and human systems from Florida State University, a postdoctoral master of science degree in clinical psychopharmacology (MSCP) from Fairleigh Dickinson University, and bachelor’s degrees in both psychology and communication studies from the University of Texas, Austin. Walker is also a board-certified medical practice executive (CMPE), a board member for his state psychological association, and a certified Lean/Six Sigma black belt professional.

“These forward-thinking and empathetic leaders bring a rich array of experiences and a demonstrated commitment to enhancing the mental health, wellness, and overall success of college and university students,” said Jacki Craft, Chief People Officer, TimelyCare. “They are already providing invaluable guidance in strategically shaping the future of TimelyCare.”