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Lead With Care:

Champion the Well-Being of Every California State University Student

Helping CSU Students Thrive With Access to the Medical and Mental Health Care They Deserve, Powered By TimelyCare.

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Virtual Care That Extends Your Campus Support

TimelyCare partners with CSU to expand access to support while reinforcing the care already provided on campus. Designed as surge capacity and after-hours coverage, TimelyCare connects students with licensed clinicians when offices are closed, while campus teams retain full control over referrals and ongoing care.

Our clinicians manage immediate support, escalation, and follow-up according to CSU protocols, helping protect staff capacity and ensure students receive coordinated care when they need it most.

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Frances Keene, Vice President for Student Affairs at Virginia Tech

Hear how TimelyCare helps Virginia Tech reach underrepresented and underserved students with after-hours support.

TimelyCare Services

Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a trusted network of experienced providers.

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Self-Care Content Digital Self-Care
Care Navigation Coaching & Basic Needs
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Student Success Coaching CrisisNow
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Medical

Users can schedule appointments and seek treatment for over 120 common issues, or use our 24/7, on-demand service to access urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.

Psychiatry Psychiatry

TimelyCare - Select a Service

Psychiatry

High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.

TalkNow Mental Health

TimelyCare - Select a Service

Mental Health

TalkNow provides on-demand emotional support and crisis management by masters-level mental health care professionals when CSU campuses are closed.

Self-Care Content Digital Self-Care

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Digital Self-Care

Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face. Peer Community is an inclusive, and positive support system that helps individuals know they are not alone in their health and well-being journeys.

Care Navigation Coaching & Basic Needs

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Coaching & Basic Needs

Success coaching helps students with academic preparedness, financial wellness, and career readiness. Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits. Basic needs connects users to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.

Faculty and Staff Support Faculty & Staff Guidance Line

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Faculty & Staff Guidance Line

This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.

Student Success Coaching CrisisNow

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CrisisNow

A dedicated phone number that works with your school’s existing crisis number and protocols, connecting students to professional mental health support, 24/7.

24/7 Medical Care

Avoid costly emergency room visits with on-demand and scheduled virtual medical care. Our licensed healthcare providers treat over 120 medical conditions, from allergies and respiratory issues to pink eye and dermatology. With evidence-based clinical guidelines, we ensure quality treatment while limiting unnecessary antibiotic prescriptions.

Learn More About After-Hours Care
24/7

24/7 access to medical providers via on-demand or scheduled visits

Prescriptions

Prescriptions (excluding controlled substances) with a built-in pharmacy geo-locator

Campus care protocols

Seamless integration with campus health clinics for continuity of care

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Experienced providers trained to reflect your student population

Care records

Institution-specific care protocols for referrals, lab tests, and additional in-person care

Ready to Transform Your Campus?

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Virtual Psychiatry Services

Mental well-being is critical to student success. TimelyCare provides unlimited on-demand virtual psychiatric services tailored to students’ unique needs.

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Removes Barriers to Care

Students no longer need to drive to an office, wait weeks or months for an appointment, pay for a visit, or face the stigma of seeking care.

Mental health

Provides a High Quality of Care

TimelyCare’s psychiatric team is comprised of over 95% physicians. The initial session is allotted for 60 minutes, and follow-up sessions are scheduled for 30 minutes to ensure students get the care they need.

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Expands Access to Digital Content

In the same TimelyCare app, students can access TimelyCare’s clinical services and digital content, including Self-Care Journeys and Peer Community, at no cost.

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Our Partners

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TimelyCare is an Educational Partner of NASPA

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