Virtual Care for Faculty & Staff
TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the campus health resources that support faculty and staff in higher education and K-12 educational settings.
What Faculty & Staff
Say About TimelyCare
Embedded Counselor - Residential Well-Being
Virginia Tech
Hear why it's important for faculty and staff to have access to virtual support through TimelyCare.
Case Manager, Student Resources & Empowerment Center
Tidewater Community College
Hear how TimelyCare improves the health and well-being of faculty and staff by expanding access to support.
Mental Health Initiatives Coordinator
Virginia Tech
Hear about Saad's experience using TimelyCare and selecting a provider that meets his needs.
"Faculty and Staff Need Resources More Than Anything"
Faculty and staff report being more stressed than ever, and that can keep them from being their best for students. Extend access to 24/7, on-demand health and well-being resources for your employees with no need for insurance and no copays.
From an online peer community and scheduled counseling to self-care tools and health coaching, TimelyCare helps you create a healthier work culture.
Hear from education leaders about how Faculty and Staff Care makes a positive impact on their campuses.
24/7 Support for Education Employees
With TimelyCare, higher education faculty and staff and K-12 teachers, administration, and support staff no longer have to find time for in-person appointments through campus health centers, counseling centers, or off-site resources.
Additionally, the 24/7 care provided to employees is separate from any student resources provided through TimelyCare. That means care records and health information do not go back to the institution, ensuring privacy.
With no insurance requirement and no-cost visits, TimelyCare ensures your team gets the care they need when they need it.
Ready to Expand Access to Care?
TimelyCare at a Glance
4 minutes
average wait time for on-demand emotional support visit
More than 50%
of TimelyCare visits are after hours or weekends
81%
of visits result in mental health improvment
58%
say they would’ve done nothing without TimelyCare
Security
TimelyCare is compliant and certified for HIPAA, SOC 2 Type II, HECVAT, and PCI.
SSO
Single sign-on (SSO) makes it easy for students, faculty, and staff to register and use TimelyCare without a new password.
Accessibility
TimelyCare is audited and tested for accessibility using VPAT 2.4 standard, and our web app is fully accessible for the hearing and vision impaired.
TimelyCare Services
We designed our platform specifically for education. With TimelyCare, equitable, in-the-moment access to care seamlessly integrates with your school’s ecosystem of support.
Whether teachers, faculty, and staff require medical care or mental health support, TimelyCare offers on-demand access and scheduled appointments with a network of carefully selected providers.
Our comprehensive solution delivers services from qualified providers who reflect your campus community, as well as self-guided and peer community resources they can use anytime, anywhere.
TalkNow
Scheduled Counseling
Psychiatry
Care Navigation
Digital Self-Care
Peer Community
MedicalNow
Scheduled Medical Care
Health Coaching
TalkNow
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.
Scheduled Counseling
Scheduled Counseling
Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.
Psychiatry
Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.
Care Navigation
Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.
Digital Self-Care
Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.
Peer Community
Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.
MedicalNow
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.
Scheduled Medical Care
Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.
Supporting Teachers, Faculty & Staff to Create a Healthier Campus
- 24/7 Support
- 50-State Coverage
- Qualified Care Providers
- Reliable Access
- Continuity of Care
- LMS + EHR Integrations
How TimelyCare Impacts
Education
Explore a Virtual Health Solution for Your Employees
Our team of education experts is ready to talk with you about the challenges you face to support the health and well-being of faculty and staff at your school. Get the conversation started today.
