Flexible, Affordable Virtual Care for California Community Colleges
After 5 years of partnership with CollegeBuys, powered by The Foundation for California Community Colleges, and evaluating historical data from over 50 CA CCs and Districts, TimelyCare is pleased to introduce new packages with flexible add-on options.
Real-World Impact, Real-Campus Results
Student Success Starts Here
4.96/5
average provider rating
96%
customer satisfaction (CSAT) score
4.9+
app rating in the Apple Store
450,000+
California community college students served by TimelyCare
5+ years
of partnership with CollegeBuys, powered by the Foundation for California Community Colleges
CollegeBuys Packages for FCCC
Every campus is different. No matter what your students need, our programs offer the flexibility to build a virtual health solution that’s best for your college.
| Services | Feature | 24/7 On-Demand | Behavioral Care** | Complete Care** |
|---|---|---|---|---|
| Budget-friendly ⏺ Extends resources after hours | Around-the-clock ⏺ On-demand support & crisis response | Complete student wellness solution ⏺ Unlimited visits | ||
| Student Digital Resources | TimelyCare App and Secure Platform | ✔ | ✔ | ✔ |
| Self-Care Content | ✔ | ✔ | ✔ | |
| Peer Community | ✔ | ✔ | ✔ | |
| 24/7, Live Customer Support | ✔ | ✔ | ✔ | |
| Administrators and Clinical Digital Resources | TimelyCampus Secure Portal | ✔ | ✔ | ✔ |
| On-Demand Reporting | ✔ | ✔ | ✔ | |
| Care Coordination | ✔ | ✔ | ✔ | |
| Faculty & Staff Guidance Line | ✔ | ✔ | ✔ | |
| Behavioral Health Services | Scheduled Counseling* | ✔ | ✔ | |
| TalkNow — On-demand Emotional Support | ✔ | ✔ | ✔ | |
| Psychiatry | $ | $ | $ | |
| Physical Health Services | Medical | x | ||
| Basic Needs Support | ✔ | ✔ | ✔ |
* Scheduled Counseling (number of sessions equal to 3%/10%/no cap options). Additional sessions available for purchase if limit exceeded.
** Discount for adding ala carte services to a Tier 2 or 3 bundle:
2-3 additional (ala carte) services and get a 4% discount on the overall package
4 or more additional (ala carte) services and get a 8% discount on the overall package
Services can be extended to faculty and staff. To assure the comfort of faculty and staff members, TimelyCare offers unique digital resources focused on this population’s needs, a separate Peer Community, and aggregated-only reporting (i.e., no individual information is shared back to TimelyCampus) so faculty and staff visits with TimelyCare professionals are private.
Discover Our Tiered Package Options
Behavioral Care and Complete Care Bundles
Choose from these tailored configurations to meet your campus needs and budget:
- 3% Population Cap: Sessions capped to serve 3% of your student population annually.
- 10% Population Cap: Sessions capped at 10% of your student population, perfect for those seeking budget certainty with rollover coverage.
- All Students Option: All students, per-student/per-year.
Extra Capacity Roll-Over
For customers opting for the 10% bundle, any unused visits will roll over to the next year—up to 5% of the total annual sessions—providing flexibility.
Customization Discounts
Add a la carte options–such as Psychiatry, Success Coaching, or Health Coaching–to your Behavioral or Complete package and save!
- 2-3 Additional Services: Get a 4% discount on your entire package.
- 4+ Additional Services: Save a generous 8% discount on your overall package cost.
Add Support for Faculty and Staff
Investing in your staff’s mental health builds a stronger community. TimelyCare has packages that extend services beyond students to help faculty and staff thrive.
Our offerings for faculty and staff include:
- Tailored Resources: Unique digital tools focused on faculty and staff well-being.
- Private Peer Community: A separate, supportive space for faculty and staff.
- Aggregated Reporting Only: No individual session information is shared back to the school.
Ready to Transform Your Campus?
TimelyCare Services
Whether students require medical care or mental health support, TimelyCare offers on-demand access and scheduled appointments with a diverse network of carefully selected providers.
Our comprehensive solution delivers the behavioral health services, physical health services, digital resources, and coaching and support that students need to thrive.
TalkNow
Scheduled Counseling
Psychiatry
Care Navigation
Digital Self-Care
Peer Community
MedicalNow
Scheduled Medical Care
Health Coaching
Faculty & Staff Guidance Line
Basic Needs Support
Success Coaching
CrisisNow TalkNow
TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.
Scheduled Counseling
Scheduled Counseling
Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.
Psychiatry
Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.
Care Navigation
Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.
Digital Self-Care
Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.
Peer Community
Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.
MedicalNow
MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.
Scheduled Medical Care
Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.
Health Coaching
Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.
Faculty & Staff Guidance Line
Faculty & Staff Guidance Line
This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.
Basic Needs Support
Basic Needs Support
This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.
Success Coaching
Success Coaching
As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.
CrisisNow
CrisisNow
A dedicated phone number that works with your school’s existing crisis number and protocols, connecting students to professional mental health support, 24/7.
Your Partner in Student Well-Being
By choosing TimelyCare, schools unlock a proven path to improved student outcomes, dedicated support, and financial ease.
Explore Your Options
Meet with our team to take an in-depth look at the Behavioral and Complete bundles, or get in touch to customize the perfect solution for your institution.
