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Virtual Health and Well-Being for HBCUs

TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the campus health resources of Historically Black Colleges and Universities.

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What Claflin University
Says About TimelyCare

Dr. Leroy Durant
VP for Student Development & Services
Hear about the impact that TimelyCare has on retaining students, faculty, and staff.
Helaine Hayes
Senior Staff Nurse
Hear how after hours and weekend support helps students get the care they need, when they need it
Dillon Beckford
Assistant Dean, Executive Director of Housing & Residential Life & Student Conduct - Claflin University
Explore how TimelyCare helps to supplement the mental health resources that Claflin offers.
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"One of the Best Things We Could Have Ever Done"

As a small, rural, HBCU with a limited number of medical clinic staff and only one mental health counselor, Claflin University needed to find a solution to address:

  • Growing demand for mental health care to help students persist
  • Lack of broad access to diverse mental health counselors
  • The need to better support faculty and staff
  • Affordable crisis management and after-hours care
Read the Case Study

Beyond delivering mental health and medical support, Claflin and TimelyCare’s partnership contributes to the school’s culture of well-being, creating a healthier campus through a connected system of care.

Ready to Expand Access to Care?

Get Started

TimelyCare at a Glance

1 Million People

Nearly 3 million

students served nationwide

Virtual health

4 minutes

average wait time for on-demand emotional support visit

24/7/365

More than 50%

of TimelyCare visits are after hours or weekends

Mental health

81%

of visits result in mental health improvment

Distressed student

58%

of students say they would’ve done nothing without TimelyCare

Creating a Healthier Campus for HBCUs

What We Do
  • 24/7 Support
  • 50-State Coverage
  • Broad Range of Care Providers
  • Access to the Right Level of Care
  • Continuity of Care
  • LMS + EHR Integrations
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Personalized Care for Your Campus

Research shows that a lack of representation in health care providers can lead to negative health outcomes. And, while a study from the Journal of Adolescent Health found that 40% of Black college students requested campus health services, only 11.7% of the campus counseling center staff across the country are Black.

With over 50% of our provider network identifying as people of color, TimelyCare is committed to offering college students, faculty, and staff a provider network that reflects your campus. And with TimelyCare’s scheduled mental health and medical visits, students are able to select the provider they want to get the care that they need.

Learn More About Our Care Provider Network
Over 50% of TimelyCare's provider network identifies as BIPOC
Over 50% of TimelyCare's provider network identifies as people of color
"TimelyCare helps our students because it offers around-the-clock services, which we’re not able to offer in traditional business or office hours with the counseling center. It helps our students have that instantaneous care or response from a licensed mental health professional."
Chancey Gunnell
Health and Safety Advocate Program Coordinator, Bennett College

Explore a Virtual Health Solution for HBCUs

Our team of higher education experts is ready to talk with you about the challenges you face to support student health and well-being. Get the conversation started today.

Learn More
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TimelyCare is an Educational Partner of NASPA

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