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Virtual Care for Online Populations

TimelyCare is higher education’s most trusted virtual health and well-being provider with a comprehensive suite of services designed to complement the health resources offered by online institutions.

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College student studying on computer

What National University
Says About TimelyCare

Dr. Mark Milliron
President
Hear how how TimelyCare's virtual health and well-being resources positively impact student success and retention.
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Ivy Ramos
Student
Hear how how TimelyCare helped fill the gap in care as this student faced a three-month wait for her regular therapist.
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Dr. J.B. Robinson
Associate Dean of Students
Explore how how TimelyCare helped National University overcome barriers it had in providing mental health services to its nationwide student population.
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Mark Fisher
Student
Explore how access to virtual mental health services with TimelyCare impacted this student's life.
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TimelyCare Helps National University "Open Doors" to Mental Health for Students

With only referral-based community resources for mental health, National University needed to ease the burden on its student wellness team by addressing key challenges, including:
  • Lack of access to mental health providers
  • Students’ need for in-the-moment support
  • Reliable access to care that ensures students receive appropriate support
Read the Case Study

By partnering with TimelyCare, National University expanded students’ access to the 24/7, in-the-moment care to help its students thrive.

Ready to Expand Access to Care?

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Creating a Healthier Campus for Online Institutions

What We Do
  • 24/7 Support
  • 50-State Coverage
  • Qualified Care Providers
  • Reliable Access
  • Continuity of Care
  • LMS + EHR Integrations
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TimelyCare at a Glance

1 Million People

Nearly 3 million

students served nationwide

Virtual health

4 minutes

average wait time for on-demand emotional support visit

24/7/365

More than 50%

of TimelyCare visits are after hours or weekends

Mental health

81%

of visits result in mental health improvement

Distressed student

58%

of students say they would’ve done nothing without TimelyCare

What Campus Leaders and Students
Say About TimelyCare

Ashley Maakestad
Associate Director, Student Wellness, National University
National University
“TimelyCare is a huge support to the Student Wellness Department. It allows us to be able to focus on all of the other dimensions of wellness with a student, while we can really trust that TimelyCare is going to take care of that mental health aspect.”
Dr. J.B. Robinson
Associate Dean of Students, National University
National University
“TimelyCare at National University offers us the opportunity to scale licensed mental health care for our students in a way that we never were able to before.”
Dr. Mark Milliron
President, National University
National University
“Students being able to manage mental health crises, being able to manage mental wellness, and also just wellness, is a big deal. It’s a big deal about how they manage their family lives. It’s about how they engage with their communities. And it’s a big deal for how they do in the world of work.”

Culturally Competent Care

Research shows that a lack of representation in health care providers can lead to negative health outcomes. And, while a study from the Journal of Adolescent Health found that 40% of Black college students requested campus health services, only 11.7% of the campus counseling center staff across the country are Black.

With over 50% of our provider network identifying as people of color, TimelyCare is committed to offering college students, faculty, and staff a provider network that reflects the diversity of the campuses that we serve. And with TimelyCare’s scheduled mental health and medical visits, students are able to select the provider they want to get the care that they need.

Learn More About Our Care Provider Network
Over 50% of TimelyCare's provider network identifies as BIPOC
Over 50% of TimelyCare's provider network identifies as people of color

Our Partners

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Let's Collaborate

Please complete the form to learn more about TimelyCare’s virtual health and well-being programs for your online institution.

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TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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