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10 Best Practices for Supporting College Students’ Mental Health

A practical playbook for leaders: 10 campus-tested practices to normalize help-seeking, expand access (including 24/7 virtual care), and support students, faculty, and staff.

Get the full playbook by completing the form below!

Check Out This Campus-Tested Playbook and Learn Strategies for How to Support Your Students

Get the Guide
Why This Playbook Matters

Mental health is now a top driver of stop-out and withdrawal. This guide summarizes what’s working on campuses, strategies, and real-world examples you can adapt immediately for your institution.

What You'll Learn
  • How to support students by expanding equitable, culturally responsive access to reach more students.
  • Best practices for closing access gaps in shortage areas and after-hours with flexible coverage models and hybrid delivery. 
  • How to be crisis-ready with practical postvention guidance aligned to safe messaging.
  •  
Highlights to Inform Your Campus Guide
  • Access gaps are real: provider shortages and long waits make it essential to expand access to care through resources like 24/7 virtual options.
  • Diversity matters: More than 50% of TimelyCare’s providers identify as people of color, and TimelyCare’s platform supports 240+ languages for equitable access.
  • Usage vs. need: 78% of students report needing support, yet ~10% use campus counseling. TimelyCare’s peer and self-care features create low-friction on-ramps to reduce the stigma of seeking support.
  • Crisis readiness counts: postvention practices protect students and community trust.

FAQs

Who is this best practices for campus mental health guide for?

Student affairs, counseling, health & well-being, athletics, procurement, and cabinet leaders seeking proven practices to expand the impact of mental health support and improve student outcomes. 

What makes these mental health strategies “campus-tested?”

The report synthesizes current data and real campus implementations—from culture-of-care initiatives and peer support to system-level procurement and postvention.

How fast can a campus act on these strategies?

Many ideas are “pilot-ready” (e.g., after-hours virtual coverage, peer-support activation, targeted communications) while larger moves (system agreements, staffing models) scale over time.

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