Serving more than 6,000 students in a rural region with limited provider availability, Cal Poly Humboldt partnered with TimelyCare to expand care without overextending campus staff.
Discover how they strengthened access, improved student-reported mental health outcomes, and filled critical after-hours gaps.
Results That Redefined Student Well-Being
When Cal Poly Humboldt expanded student support through TimelyCare, campus leaders improved access to care and saw measurable improvements in students’ reported mental health.
Students were able to connect faster, access services beyond traditional business hours, and nearly half said they would have gone without care if virtual support hadn’t been available.
- How a rural campus expanded access without replacing in-person services
- How after-hours coverage reduced pressure on campus resources
- How virtual care supported first-generation and low-income students
- What measurable impact looked like in practice
- Severe shortage of local healthcare providers
- Rising demand for mental health support
- Limited after-hours and weekend care options
- Students unfamiliar with navigating healthcare independently
- Faster access to immediate emotional support
- Expanded medical, mental health, and psychiatric services
- Increased engagement from students who otherwise would not have sought care
- High student satisfaction and measurable improvement
Download the full case study to see how Cal Poly Humboldt built a more accessible, coordinated care model for its campus community.
