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Expand Campus Resources to Help Students Thrive

Let's Talk
Post-pandemic campus life and student mental health needs in higher education
Are you seeking care? Please log in to TimelyCare or call 833-484-6359 for support.

Are Your Campus Health Resources Overwhelmed?

Complete the form to connect with a TimelyCare higher education expert. We’re ready to learn more about your school and share how a virtual health and well-being program can support your institution’s campus healthcare resources.

Transform Campus Health Care

Serving Students in Class

Keep Students in Class

Healthy students are more engaged and able to meet their academic goals.

Driving Engagement

Drive Student Engagement

TimelyCare is invested in the success of your health and well-being programs.

Meet Demand

Meet Demand for Care

Students need mental health support more than ever. We help you deliver the care they need.

Support Faculty and Staff

Support Your Faculty and Staff

When they observe students in crisis, faculty, staff, and other campus personnel can access guidance.

Optimize Campus Health

Optimize Campus Health Services

We complement and support your on-campus resources.

Provide Trusted Solutions

Provide a Trusted Solution

We consistently earn top ratings for our provider network, counseling, psychiatric support, and technology.

TimelyCare Services

Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a trusted network of experienced providers.

TalkNow TalkNow
Scheduled Counseling Scheduled Counseling
Psychiatry Psychiatry
Care Navigation Care Navigation
Self-Care Content Digital Self-Care
Peer Community Peer Community
MedicalNow MedicalNow
Medical Care Scheduled Medical Care
Health Coaching Health Coaching
Faculty and Staff Support Faculty & Staff Guidance Line
Basic Needs Support Basic Needs Support
Student Success Coaching Student Success Coaching
TalkNow TalkNow

TimelyCare - Select a Service

TalkNow

On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.

Scheduled Counseling Scheduled Counseling

TimelyCare - Select a Service

Scheduled Counseling

Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.

Psychiatry Psychiatry

TimelyCare - Select a Service

Psychiatry

High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.

Care Navigation Care Navigation

TimelyCare - Select a Service

Care Navigation

Care coordinators can help users make the right care decisions before and after a meeting with a provider.

Self-Care Content Digital Self-Care

TimelyCare - Select a Service

Digital Self-Care

Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.

Peer Community Peer Community

TimelyCare - Select a Service

Peer Community

Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.

MedicalNow MedicalNow

TimelyCare - Select a Service

MedicalNow

The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.

Medical Care Scheduled Medical Care

TimelyCare - Select a Service

Scheduled Medical Care

Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.

Health Coaching Health Coaching

TimelyCare - Select a Service

Health Coaching

Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.

Faculty and Staff Support Faculty & Staff Guidance Line

TimelyCare - Select a Service

Faculty & Staff Guidance Line

This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.

Basic Needs Support Basic Needs Support

TimelyCare - Select a Service

Basic Needs Support

This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.

Student Success Coaching Student Success Coaching

TimelyCare - Select a Service

Student Success Coaching

As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.

What Students Say About Our Platform

Student
Stony Brook University
Stony Brook University
“My TimelyCare provider was so amazing. I felt that she really listened to me and gave me amazing advice despite talking to her for the first time. I was so filled with anxiety and doubt prior to my visit, but after I felt so much better and even a little bit empowered to tackle my situation. I couldn’t be more thankful for this service.”
Student
Porterville College
Porterville College
“I really enjoy how smooth, easy, and convenient it was to use this app. I found myself sick during finals and with limited time to make a visit to my doctor. I was able to download the app, talk to the doctor, and get my meds within a little over an hour. Great experience.”
Student
Coastal Carolina University
Coastal Carolina University
“I love the provider I am seeing, and I love the convenience/reliability.”
Student
Collin College
Collin College
“I’m a mom, a full-time student … TimelyCare really helped, because medical bills can set you back a lot financially. I didn’t have to pay out of pocket for anything. What worked best for me was the convenience of it.”
Student
Johns Hopkins University
“The instant connection is the best—because when you’re having a problem, you want to talk to someone now versus having to wait and losing the ability to process, or letting things build up.”
Student
Claremont McKenna College
Claremont McKenna
“TimelyCare saved me.”

A Proven Process for Success

1 Campus Discovery

We start by evaluating your school’s goals, pain points, and campus population.

2 Program Design

Together, we identify the type of virtual care program that meets the physical and mental health needs of your campus community.

3 Program Marketing

Our monthly campus marketing efforts enhance your existing campus promotions with digital and physical assets to drive awareness and registrations.

4 Program Launch

Your virtual health program will quickly be up and running and integrated with on-campus health services.

5 Expert Support

Our dedicated client success team will evaluate program performance and offer recommendations that turn insight into action.

Brad Baca, President, Western Colorado University

Hear from Brad Baca about why it was important for the institution to make an investment in the mental health of students to complement their campus resources and help meet student demand for care.

About the Platform

Hear from students and campus leaders at Coastal Carolina University about the impact of TimelyCare.

Mental Health Matters

At TimelyCare, we are committed to improving the health and well-being of college students and empowering them to thrive in all aspects of their lives. 

A student mental health crisis continues to affect colleges and universities across the country. It’s more critical than ever to offer the right resources and support for mental and emotional health.

Learn More About TimelyCare
7 out of 10
students say they are more likely to remain in classes, improve their grades, and graduate – or all of the above – after using TimelyCare.
TimelyCare Survey, December 2023
9 out of 10
college seniors say mental health resources are a necessity for college students.
TimelyCare Class of 2023 Survey, 2023
41%
of students currently enrolled in college say they have considered dropping out in the past six months.
Lumina Foundation-Gallup State of Higher Education 2022 Study
92%
of Gen Z said that care provided via telehealth was the same or better compared to in-office visits.
Insider Intelligence, US Telehealth Trends 2022
55%
of college students who’ve considered dropping out say emotional stress is the No. 1 reason why.
Lumina Foundation-Gallup State of Higher Education 2022 Study
6 out of 10
students had professional mental health support before they went to college.
TimelyCare Internal Data, 2023

Virtual health and well-being solves campus challenges

A total well-being approach

With compassionate, expert providers who listen, assess, and care for student needs, virtual health and well-being resources provide a complete care solution solution when on-campus resources aren’t available or are overwhelmed.

On-demand access to care

Virtual health and well-being enables 24/7 student access to a diverse team of providers, from doctors and nurse practitioners to mental health specialists and health coaches.

Support for student retention

Provide your institution cost-effective, high-quality care that directly impacts the health of your campus and supports student retention.

Now's the Time for Virtual Care

Our higher education experts are ready to learn more about your school and share how your campus can thrive by integrating a virtual health and well-being solution for mental health and medical care.

TimelyCare
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SOC 2, URAC

TimelyMD is an Educational Partner of NASPA

TimelyCare is an Educational Partner of NASPA

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