Testimonials

“If you’re thinking about a resource like TimelyCare, one of the things you have to keep in mind is … it’s going to have a significant student success impact. You’re going to help more students persist. You’re going to help more students succeed.”

“We will never staff up our counseling centers in a way to be able to manage and handle that demand.”

‘Meeting students where they are’ is not just a tagline; it is a guiding principle in the virtual coaching landscape. Nicole Trevino, Vice President for Student Success at TimelyCare, succinctly explains the value of virtual coaching by saying, “Whether it’s the senior preparing for their next chapter or the freshman adjusting to their first weeks of college life, our coaches are there to guide them every step of the way.

“TimelyCare has helped supplement the Counseling Center’s work by increasing accessibility in three significant ways: increasing accessibility to counseling for students through after-hours and weekend care, expanding access to care for out-of-state students, and increasing access to students who require psychiatric medication.”

“TimelyCare provides after-hours and on-demand services, which has sustained our students’ needs while reducing staff burnout. It likely would have taken years for us to develop the infrastructure to offer 24/7, on-demand support for medical and mental health services. With TimelyCare, it was done instantly.”

“Having a service that extends the Health and Counseling Centers hours gives our staff peace of mind and relief that they can redirect a student to TimelyCare when they are unavailable.”