Testimonials

“TimelyCare provides after-hours and on-demand services, which has sustained our students’ needs while reducing staff burnout. It likely would have taken years for us to develop the infrastructure to offer 24/7, on-demand support for medical and mental health services. With TimelyCare, it was done instantly.”

‘Meeting students where they are’ is not just a tagline; it is a guiding principle in the virtual coaching landscape. Nicole Trevino, Vice President for Student Success at TimelyCare, succinctly explains the value of virtual coaching by saying, “Whether it’s the senior preparing for their next chapter or the freshman adjusting to their first weeks of college life, our coaches are there to guide them every step of the way.

“To be able to go on this app, self-identify, say what’s going on with me, and then being able to find a queer man of color to talk to, that is so rare, and that is the second person I clicked on. That isn’t available to me here and that wouldn’t be available to me without Timely.”​

“TimelyCare’s CollegeBuys system-wide agreement ensured that the product and services had been well vetted for our students. And it made the procurement of the contract seamless. Additionally, their customer service and client success team has been incredibly responsive and easy to work with, providing all the tools to brand and market the TimelyCare services.”

“This was my first therapy session. I was nervous but it was super easy and convenient. My provider was kind, understanding, and nonjudgemental. I felt heard and validated that this is truly such a blessing.”

“TimelyCare has been a great resource for our students, and it gives our staff and faculty peace of mind to know there are mental health and medical resources available to our students year-round in all 50 states.”