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Supporting the Health and Well-Being of Transfer College Students

  • June 28, 2023
  • Heather Geracie
Teenage Girl Sitting On The Floor

Table of Contents

  • Types of transfers in higher education
  • Challenges transfer students face
    • Lack of knowledge about transfer students
    • Changing of major and education pathway
    • Making new connections
    • Balancing responsibilities 
    • Navigating financial aid and scholarships
    • Adjusting to a new environment
    • Transferring credits and fulfilling degree requirements 
    • Adapting to a new academic environment
    • Student mental health challenges
  • How schools can prepare transfer students for the transition
    • Provide transfer students with a transfer program
    • Train faculty and staff on transferring discussions
    • Assist transfer students in defining long-term plans
    • Outline academic plans from the beginning
    • Alert transfer students to financial resources
    • Provide a dedicated support person
    • Utilize telehealth for 24/7 support
  • How can TimelyCare help your institution support transfer students?

The recent Transfer and Progress: Fall 2022 Report from the National Student Clearinghouse Research Center (NSCRC) reveals an enrollment decline of 14.5% since 2020 in the number of college and university students transferring from two-year colleges to four-year institutions, amounting to over 78,500 students. This stat raises an important question: how can schools effectively support the health and well-being of transfer students so they can achieve their academic goals?

Types of transfers in higher education

In Fall 2022, student mobility among last year’s 11.5 million undergraduate students without a bachelor’s degree displayed varying patterns. Reverse transfers, with which students transitioned from four-year to two-year colleges, showed a slight increase of 1%. Lateral transfers experienced a 0.3% increase among two-year colleges and a 2% increase among four-year students. However, upward transfers, which involve students transferring from two-year colleges to four-year institutions, declined by 7.5% last academic year, representing a decrease of approximately 37,600 students.

Changes in transfer enrollment by pathway
Chart: Jeremy Bauer-Wolf/Higher Ed Dive Source: National Student Clearinghouse Research Center Get the data Created with Datawrapper

The clearinghouse data also highlights racial disparities in transfer trends. Since the onset of the pandemic, Asian and White students experienced the most significant declines in transfers, with drops of 14.8% and 12.2% respectively.

Gender also plays a role in transfer patterns. Over the span of two years, the proportion of men transferring decreased by nearly 4%, while women experienced a decline of over 9%. These findings underscore the importance of recognizing and addressing the complex factors that contribute to disparities in transfer rates, including race, ethnicity, and gender. By actively working toward equitable solutions, educational institutions can strive for a more inclusive and supportive environment for all learners pursuing higher education – particularly to address the significant decline of upward transfer students.

Challenges transfer students face

Transfer students face a unique set of challenges when transitioning from one educational institution to another. These challenges can impact their academic performance, well-being, and overall college experience. Understanding and addressing these obstacles is crucial to ensuring a smooth transition and support for transfer students. The following list explores some of the key challenges faced by transfer students, based on information from Inside Higher Ed, Forbes, The Captain’s Log, and Psycnet.

Lack of knowledge about transfer students

According to the SENSE 2022 survey among community college students, 52% of entering students reported being unaware that their college offered transfer advising services. This lack of knowledge can hinder students from accessing resources that could support their transfer process.

Changing of major and education pathway

Over half of all transfer students (53.9%) change their major when transitioning to a different institution. This trend is more common among upward transfers (90.5%), with lateral transfers (88%) and reverse transfers (approximately 59%) not falling far behind. Shifting educational pathways and changing majors can introduce additional challenges for transfer students.

Making new connections

Transfer students often struggle to establish new connections and integrate into the social fabric of their new institution. Joining clubs, organizations, and athletics; participating in campus events; and connecting with other transfer students can help overcome this challenge by creating a feeling of belonging.

Balancing responsibilities 

Many transfer students face difficulties in balancing their academic coursework with personal responsibilities such as work or family obligations. Prioritizing tasks, creating a balanced schedule, and seeking support from friends, family, or academic advisors can aid in managing these responsibilities effectively.

Navigating financial aid and scholarships
Transferring students may encounter challenges in understanding and navigating financial aid and scholarship opportunities at their new institution. Connecting with the school’s financial aid office can often lead to students to support in researching scholarship opportunities and applying for financial aid.
Adjusting to a new environment

Adapting to a new environment can be challenging for transfer students. Connecting with roommates and friends, exploring the local area, and seeking support from the school’s housing office can ease the transition and facilitate a sense of belonging.

Transferring credits and fulfilling degree requirements 

Transfer students often face the task of transferring credits and ensuring they meet the degree requirements of their new institution. Regular meetings with academic advisors, reviewing degree requirements, and exploring transfer credit policies can help students navigate this process successfully.

Adapting to a new academic environment

Transfer students may find it necessary to adapt to a new academic environment, including different teaching styles, academic expectations, and campus resources. Attending orientation sessions, meeting with academic advisors, and connecting with other first-year students can facilitate a smoother adjustment to the new academic setting.

Student mental health challenges

Studies find that “transfer students who presented to the counseling center endorsed higher levels of symptoms of depression and social anxiety, as well as more academic and family problems.” Addressing mental health issues and providing appropriate support services and mental health services are vital for student success.

All these challenges can significantly impact transfer students’ health and well-being, affecting their academic performance and college experience. Supporting transfer students’ health and well-being is crucial for their overall success.

Help transfer students thrive

Learn more about how to ensure your campus supports transfer students' unique needs
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How schools can prepare transfer students for the transition

Preparing transfer students for a successful transition is an essential responsibility of colleges and universities. By providing the necessary support and resources, institutions can ensure that students feel empowered and well-equipped to navigate the transfer process. This list explores several ideas on how schools can effectively prepare upward transfer students for their transition, drawing insights from the SENSE 2022 survey and relevant sources.

Provide transfer students with a transfer program

Establishing a dedicated transfer program can greatly assist transfer students in their transition. This program should include comprehensive information on the transfer process, application procedures, financial aid options, and available resources. Having a centralized hub of transfer-related information can help students navigate the complexities of transferring more smoothly.

Train faculty and staff on transferring discussions

It’s imperative to train faculty and staff on effectively discussing transferring with students. The SENSE 2022 survey revealed that a significant number of students felt that staff did not adequately address the overall transfer process or clarify which credits would transfer to their desired program. Training faculty and staff to provide accurate and helpful information can alleviate confusion and facilitate a seamless transfer experience.

Assist transfer students in defining long-term plans

Helping transfer students define their long-term goals and aspirations is essential. By proactively reaching out to students and connecting them with the necessary resources, colleges, and universities can help transfer students establish a clear vision for their life, career, and educational path. Guiding them through the available options and opportunities can set them on a trajectory toward success.

Outline academic plans from the beginning
Supporting transfer students in outlining their academic plans right from the start can make a significant difference in their academic success. Assisting them in charting their course to graduation, including selecting the appropriate classes and meeting prerequisites, ensures a seamless transition and minimizes any potential delays in completing their degree.
Alert transfer students to financial resources
Financial challenges often pose a barrier for transfer students. By keeping them informed about available scholarships and financial aid options, schools can alleviate financial burdens and enable students to focus on their studies. Regularly communicating and updating transfer students about financial resources is vital for their success.
Provide a dedicated support person

Designating a “go-to” person transfer students can greatly enhance their transition experience. This individual serves as a guide, assisting students through each step of the admissions process, financial aid applications, and academic planning. Having a reliable and accessible point of contact fosters a supportive environment for transfer students.

Utilize telehealth for 24/7 support

Incorporating telehealth services can offer transfer students 24/7 support for their mental health and well-being, as well as address their basic needs. Transfer students may face challenges related to housing, food insecurity, and access to healthcare. By providing telehealth services that encompass not only mental health support but also resources for addressing basic needs, colleges and universities can ensure that transfer students have comprehensive assistance regardless of time or location. This holistic approach helps create an inclusive and supportive environment for transfer students, enabling them to thrive academically and personally during their transition.

Preparing transfer students for a successful transition requires a comprehensive approach that addresses their unique needs and challenges. By implementing initiatives such as the ones above, colleges and universities can empower transfer students to thrive in their new educational journey.

How can TimelyCare help your institution support transfer students?

TimelyCare revolutionizes the student experience on campus by providing convenient access to virtual medical and mental health care services. Our hybrid care model, developed in collaboration with campus health resources, offers a comprehensive range of virtual services to support the well-being of the entire student population. Through our platform, students can access counseling services, on-demand emotional support, substance use counseling, medical care, psychiatric support, health coaching, basic needs support, self-care content, and a wide range of other physical health and mental health resources.

By leveraging technology, our telehealth services bridge gaps in care and ensure students receive continuous support, bolstering student well-being. With the flexibility of virtual and in-person options, colleges and universities can establish a robust healthcare ecosystem that enhances accessibility for all students while alleviating the strain on overburdened healthcare providers.

In utilizing TimelyCare’s integrated telehealth solution, students – avoid costly hospital and urgent care expenses, receiving timely and effective care. Our commitment to delivering high-quality, personalized care brings peace of mind to campus administrators, healthcare professionals, students, and their families.

Discover how TimelyCare’s hybrid care model, delivered through telehealth and virtual resources, can elevate your campus health resources. Contact us today to explore the transformative impact on the student experience.

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Heather Geracie

VP of Clinical Excellence

As Vice President of Clinical Excellence, Heather Geracie leads the Clinical Excellence team and is responsible for overseeing the Quality Assurance and Compliance Programs at TimelyCare.

Heather plays a key role in the ongoing development and management of Quality Assurance and Compliance Programs that led TimelyCare to receive the prestigious URAC Accreditation in Telehealth. By achieving this status, TimelyCare continues to demonstrate a commitment to quality care, enhanced processes, patient safety, and improved student outcomes using the award-winning TimelyCare platform.

Before devoting her work to helping our student population, Heather served as a nurse leader and a Quality, Patient Safety, & Risk Manager for one Dallas/Fort Worth’s largest hospital satellite emergency department organizations. While with this organization, she was responsible for clinical operations of ~200 registered nurses, conducted investigations of all risk events, supported the organization through multiple successful Joint Commission, CLIA and COLA accreditation surveys, and supported the organization with clinical development and training.

Heather is a registered nurse with over 15 years of experience in emergency nursing, clinical operations, quality, risk, and patient safety. She works closely with the care team and with teams across TimelyCare, to use her expertise to help drive safe, high-quality medical and mental health care for each patient served. She has a B.S.N. from the University of Texas at Austin.

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