Virtual Health + Well-Being for College Students in Virginia
As a Virginia Higher Education Procurement Consortium (VHEPC) member, colleges and universities in Virginia can access preferred pricing on a 24/7 virtual health and well-being solution with TimelyCare.

Virginia Tech, JMU, and VCU worked together to develop a four-year agreement that all VHEPC members can take advantage of. Now, all Virginia colleges and universities can access preferred pricing on 24/7 virtual health and well-being services with TimelyCare, the leading virtual health and well-being solution for higher education. Over 400 institutions trust TimelyCare to provide complete clinical care, advanced technology, and expert guidance to improve student physical and mental health, including 20 campuses in Virginia.
TimelyCare’s on-demand mental health and medical care extends the reach of campus health care by providing students care when and where they need it. Our team is passionate about providing equitable access to healthcare to all students and will continue to advocate for the health and well-being of college students.
Virginia Tech Expands Access to Mental Health Support With TimelyCare
Hear why the Virginia Tech partnered with TimelyCare to ensure students had access to in-the-moment, no-cost mental health support.
TimelyCare Services
Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a diverse network of carefully selected providers.









TalkNow
On-demand 24/7, mental and emotional support, health literacy guidance, and crisis management by masters-level mental health care professionals.

Scheduled Counseling
Users may schedule appointments with the providers of their choice, at times that work for them, in an average of 2 days.
Psychiatry
High-quality psychiatric care, with appointments available within 2 days (on average) and treatments limited to non-controlled substances.
Care Navigation
Care coordinators can help users make the right care decisions before and after a meeting with a provider.
Digital Self-Care
Provides users 24/7/365 access to evidence-based tools, techniques, and journeys to navigate the unique health challenges they face.

Peer Community
Peer Community is a 24/7, inclusive, and positive support system. Day or night, it helps individuals know they are not alone in their health and well-being journeys.

MedicalNow
The unlimited, 24/7, on-demand service provides urgent and low-acuity medical care throughout the U.S., decreasing ER visits to avoid costly medical bills.

Scheduled Medical Care
Users can schedule appointments and seek treatment for over 120 common issues, including allergies, a cold, the flu, and dermatology.

Health Coaching
Through personal health coaching, users can receive guidance to support lifestyle changes and healthy habits.
Faculty & Staff Guidance Line
This is a dedicated phone line for faculty and staff to reach our care team, providing guidance when a student is in distress.

Basic Needs Support
This service helps users stay on track by connecting them to free or reduced-cost community resources that provide food and housing assistance, transportation, help paying bills, legal resources, and more.

Student Success Coaching
As an extension of your student services that builds on the existing student success framework, success coaching helps students with academic preparedness, financial wellness, and career readiness.
TimelyCare at a Glance

2.3m+
college students supported in the U.S.

400
college and university partners across the U.S.

77%
of students who sought help through TimelyCare reported mental health improvements

50%
of TimelyCare visits occur after hours

5 minutes
avg. wait time for on-demand emotional support visit

7 minutes
avg. wait time for on-demand medical visitA Proven Process for Success
Every campus is different. No matter what your students need, our programs offer the flexibility to build a virtual health solution that’s best for your college or university.
We start by evaluating your school’s goals, pain points, and campus population.
Together, we identify the type of virtual care program that meets the physical and mental health needs of your campus community.
Our monthly campus marketing efforts enhance your existing campus promotions with digital and physical assets to drive awareness and registrations.
Your virtual health program will quickly be up and running and integrated with on-campus health services.
Our dedicated customer success team will evaluate program performance and offer recommendations that turn insight into action.
Dr. Jeanne Natali, Director of the Student Resource and Empowerment Center
Hear how TimelyCare helps Tidewater Community College give students options for care and empowers students to reach out for support in a way they’re comfortable with.
TimelyCare + Virginia
27
campuses in Virginia partnered with TimelyCare
~300,000
students in Virginia served by TimelyCare
36%
of Virginia students used TimelyCare’s services for after-hours visits
60%
of Virginia students said stress, anxiety, or depression was a concern during their visit
74%
of visits where students reported mental health improvement
Virginia Tech, JMU, and VCU worked together to develop a four-year agreement that all VHEPC members can take advantage of. Now, all Virginia colleges and universities can access preferred pricing on 24/7 virtual health and well-being services with TimelyCare, the leading virtual health and well-being solution for higher education. Over 200 institutions trust TimelyCare to provide complete clinical care, advanced technology, and expert guidance to improve student physical and mental health, including 20 campuses in Virginia.
TimelyCare’s on-demand mental health and medical care extends the reach of campus health care by providing students care when and where they need it. Our team is passionate about providing equitable access to healthcare to all students and will continue to advocate for the health and well-being of college students.
UVA Partners with TimelyCare for On-Demand Mental Telehealth Services
Read why the University of Virginia partnered with the leading telehealth firm with expertise in higher education to get students instantaneous, around-the-clock, and free mental health services.Packages for Virginia Schools:
Complete Care
- On-demand emotional support
- Scheduled counseling
- Health coaching
- Digital self-care
- Care navigation
- Faculty and staff hotline
- Psychiatry
- On-demand medical
- Scheduled medical
Behavioral Care + Psychiatry
- On-demand emotional support
- Scheduled counseling
- Health coaching
- Digital self-care
- Care navigation
- Faculty and staff hotline
- Psychiatry
Behavioral Care
- On-demand emotional support
- Scheduled counseling
- Health coaching
- Digital self-care
- Care navigation
- Faculty and staff hotline
Let's Talk Virtual Health Care for Virginia Students
Complete the form to learn how virtual health and well-being resources can positively impact the total health and well-being of your institution’s students.